Summary
Overview
Work History
Education
Technical Skills
Accomplishments
References
Timeline
Generic

Shannon Wix

Lafayette,TN

Summary

With my innate communication skills, I have the power to engage and enthrall people!

Overview

28
28
years of professional experience

Work History

Property Acquisitions Manager

Oley Inc.
07.2022 - Current
  • Identifies and engages with property owners interested in selling their assets.
  • Research sellers, property, demographics, and all real property analytical and quantitative processes that offer opportunities to meet investment goals.
  • Facilitate negotiations with property owners to satisfy their demands while maintaining desired profit margins for investors.
  • Attains 2-4 signed property contracts per month.

Claims Adjuster

APCO Holdings/GWC Warranty
01.2020 - 07.2022
  • Assessed complex claims and accurately determined value of damages.
  • Examined photographs and surveillance and any other documents relating to claims.
  • Successfully negotiated settlements with claimants and insurers.
  • Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.

Service Advisor

Town and Country Ford
01.2015 - 01.2020
  • Maintained top service salesman with monthly sales exceeding $200K.
  • Sustained an upper level customer satisfaction index (CSI).
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Influenced additional services based on recalls, factory recommendations and technician suggestions.

Insurance Agent

Allstate Insurance
01.2012 - 01.2015
  • Determined clients' particular needs and financial situations; determining extent of existing coverage and investments; ascertaining long-term goals.
  • Developed a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Completed coverage by delivering policy; planning future follow-up visits and evaluations of needs.

Crop Insurance Adjuster

Great American Insurance Group
01.2009 - 01.2012
  • Conducted thorough property investigations to identify and classify damages for customer claims.
  • Prepared summaries of damage, payments, and policy coverage.


Independent Distributor

MAC Tools
01.2007 - 01.2009
  • Managed and maintained over 500 accounts.
  • Marketed new and innovative products that increased customer profitability.
  • Developed strong customer base through efficient and reliable service.
  • Top regional performer in sales.

Production Technician

Nissan
01.1997 - 01.2007
  • Assembled components with minimal supervision, exceeding expected production results.
  • Promoted to line leader after 6 months.

Education

Nashville State Technical Community College
05.1993

Macon County High School
05.1991

Technical Skills

  • Microsoft Office (Word, Excel, PowerPoint), Google Docs
  • Teams, Google Drive, Zoom, Skype

Accomplishments

  • 01/01/2010, 12/31/2012, Macon County Commissioner, District 1
  • 01/01/2014, 12/31/2018, Macon County Commissioner, District 10

References

  • Ron Alan Powell, Friend/Financial lender, TN, 615-655-4519
  • Corey Johnson, Service Manager, Nissan, Madison, TN, 615-766-6554
  • Creigh Hall, Owner, Macon Motorsports, Lafayette, TN, 615-633-2522

Timeline

Property Acquisitions Manager

Oley Inc.
07.2022 - Current

Claims Adjuster

APCO Holdings/GWC Warranty
01.2020 - 07.2022

Service Advisor

Town and Country Ford
01.2015 - 01.2020

Insurance Agent

Allstate Insurance
01.2012 - 01.2015

Crop Insurance Adjuster

Great American Insurance Group
01.2009 - 01.2012

Independent Distributor

MAC Tools
01.2007 - 01.2009

Production Technician

Nissan
01.1997 - 01.2007

Nashville State Technical Community College

Macon County High School

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Shannon Wix