Microsoft Office Suite
Shannon Young
Technology Support Specialist
Savannah,United States
Summary
- Creative Technical Support Representative eager to find novel and productive solutions for customer issues. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction.
- Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Overview
5
5
years of post-secondary education
Education
Bachelor of Arts - Fine Arts
Johnson State College
Johnson, VT 05.2002 - 02.2007
Skills
MS Office Products
undefinedSoftware
KB articles in IT Glue
GitHub experience
Autotask
Slack
Interests
Helping and Teaching Others
Grow Professionally and Personally
Martial Arts
Technology
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