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Versatile Theater Crew Member known for high productivity and efficient task completion. Skilled in stage management, sound and lighting design, and prop construction. Excels in communication, teamwork, and problem-solving to ensure smooth operation of theater productions.

An IT Specialist, with 8+ years of experience, specializing in Windows servers, hardware and software configuration, system administration, and database management. Provide professional onsite/remote IT optimal technical solutions to end users with computer, software and hardware applications related issues.

Supervisor, Support Professional and Sales
Worked as a Unit Supervisor ﴾ 2nd shift﴿ in the Material Flow Department. The team supervised 28 people and the shift supported multiple department production lines with 11 million parts in inventory. Department managed the receiving department and trailer yard, as well as received and distributed all inventory and performed daily inventory audits.
Enjoyed working with individuals and vendors and support the team concept of hitting goals. Self‐ motivated and strive to increase knowledge and develop the skills of a great leader - to ensure effectiveness, and valuable part of the team. Liked to work with and develop winning teams and help team members to achieve success.
As a highly-motivated support professional, Have strong verbal, listening and written skills. Comfortable interacting with all levels of the organization and public. Able to problem solve quickly, accurately and efficiently. Adept at multitasking and have a diverse work background which includes supervision, product sales and support professional roles.

Senior Engineer with 14 years of experience in quality assurance in manufacturing industries. Proven track record of ensuring product quality and driving process improvements. Skilled in conducting thorough inspections, implementing quality control measures, and analyzing data to identify areas for enhancement.

Contact Customer service Representative with over 10 years in Telephone customer service, including sales, tech support, and customer care. Familiar with major customer service software, conﬂict resolution, and possess a positive attitude .. Eﬃcient: Adept at Handing various call on a daily basis while consistently resolving client issues in a rapid manner Bilingual: English-native; Creole-conversational; able to provide clear customer service in both languages.. Authorized to work in the US for any employer Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Personable and dedicated Customer Service Representative with extensive experience in Call Centerindustry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Shannon Young

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