Shannon Alminawi
Brooklyn,N.Y
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Assistant
KMA NYC LLC
06.2019 - 09.2022
- Maintained clean, organized and well stocked workspaces.
- Resolved customer inquires and addressed order problems.
- Listed, photographed, and updated inventory for online store.
- Completed important paperwork and assisted with paper work renewal.
- Kept daily schedule, along with appointments organized and balanced.
- Answered incoming calls and recorded accurate messages.
- Coordinated support to facilitate general office operations.
Amazon Prime Shopper
Amazon
02.2019 - 08.2019
- Leveraged electronic inventory system to enter information about items purchased.
- Answered product related questions, verified goods availability and assisted online clientele via phone.
- Hand picked highest quality products for clients to exceed company service targets.
- Worked alongside team members to fulfill orders for designated time.
- Followed customers instructions closely to avoid errors and maintain high satisfaction ratings.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified customer needs by asking questions and advising on best solutions.
Assistant Teacher
Inner Force Tots Inc
06.2017 - 03.2018
- Partnered with teaching staff to achieve learning goals and engagement.
- Created warm and welcoming learning environment supporting emotional, academic and social growth.
- Employed behavior modeling techniques and used role play to teach students about positive interactions.
- Assisted children with hygiene and eating to support personal aid and care needs.
- Worked with children as young as 1 year old, foundational concepts such as how to recognize colors, group objects and sounding out letters.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Supervised small group activities.
Community Health Counselor
York College CUNY
09.2013 - 05.2014
- Counseled students on basic rules of good nutrition, healthy eating habits and nutrition monitoring to help improve their quality life
- Checked students weight and height using a scale, followed by transferring their information using a BMI chart to determine students health into weight categories
- Collected students BMI data records to determine obesity at York College
- Created pamphlets providing helpful tips on how to cope with stress, unhealthy eating habits and depression.
- Counseled clients physical, mental factors impacting personal success.
Education
Bachelor of Science, Community Health Education -
York College C.U.N.Y
05.2014
Associates of Science, Tourism & Hospitality -
Kingsborough Community College C.U.N.Y
08.2010
Diploma, Travel Agent -
Caliber Training Institute
01.2007
Skills
- Effective verbal and written communication skills
- Highly organized with a strong attention to detail
- Proficient in Microsoft Applications, (word, excel & powerpoint)
- Excellent team player
- Ability to set goals and achievable time lines
- Ability to multitask
- Strong Work Ethic
Timeline
Assistant
KMA NYC LLC
06.2019 - 09.2022
Amazon Prime Shopper
Amazon
02.2019 - 08.2019
Assistant Teacher
Inner Force Tots Inc
06.2017 - 03.2018
Community Health Counselor
York College CUNY
09.2013 - 05.2014
Bachelor of Science, Community Health Education -
York College C.U.N.Y
Associates of Science, Tourism & Hospitality -
Kingsborough Community College C.U.N.Y
Diploma, Travel Agent -
Caliber Training Institute
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