Shannon C Collins
Katy
Summary
Vigilant Security Officer specializing in risk assessment, roving patrol, and entrance control. Highly productive and adaptable, with a talent for remaining calm under pressure while managing difficult individuals or emergency response coordination. Expert in surveillance and swift decision-making, committed to protecting facilities and personnel through a blend of technical expertise and a professional, safety-first mindset.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer at Lakewood Church
Andy Frain
Houston
07.2025 - Current
- Monitored premises to ensure safety and security for all individuals.
- Conducted regular patrols to identify and report suspicious activities.
- Assisted in managing access control at entry points and exits.
- Documented daily activities and incidents in detailed reports.
- Responded promptly to alarms and emergencies following established protocols.
- Provided customer service by addressing inquiries and assisting visitors.
- Collaborated with law enforcement during investigations and incidents.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored premises and recorded activity in daily officer reports.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Observed patrons and customers to quickly address security situations.
Project Manager
Oracle America, Inc
Houston
11.2021 - Current
- Led cross-functional teams to ensure project timelines and deliverables met standards.
- Coordinated project schedules and resources across multiple departments for efficiency.
- Implemented Agile methodologies to enhance collaboration and streamline processes.
- Facilitated meetings with stakeholders to gather requirements and provide updates.
- Managed project documentation and ensured compliance with company protocols.
- Analyzed risks and developed mitigation plans to address potential project challenges.
- Trained team members on best practices for project management tools and software.
- Collaborated with vendors to align project goals and maintain strong partnerships.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Led meetings with internal team members, consultants and contractors.
- Provided guidance to team members regarding tasks assigned to them.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Conducted periodic inspections of job sites for quality and progress.
- Prepared cost estimates for projects of varying sizes.
- Identified risks associated with each project and developed strategies for mitigating those risks.
Security Officer at Lakewood Church
Top Gun Security & Investigations
Houston
05.2024 - 07.2025
- Monitored premises to ensure safety and security for all individuals.
- Conducted regular patrols to identify and report suspicious activities.
- Assisted in managing access control at entry points and exits.
- Documented daily activities and incidents in detailed reports.
- Provided customer service by addressing inquiries and assisting visitors.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Responded promptly to alarms and emergency situations as needed.
- Monitored access points to ensure safety and security of premises.
- Collaborated with local law enforcement during incidents and investigations.
- Prepared detailed reports on daily activities and unusual occurrences.
- Enforced company policies and procedures to maintain a secure environment.
- Conducted security checks on personnel entering and exiting the premises.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Participated in training exercises related to emergency response protocols.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Maintained order and safety while providing customer service and information to facility visitors.
- Communicated effectively with team members while coordinating efforts during shifts.
- Tracked vehicles on premises, including license plate numbers.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Assisted in maintaining order during large events or gatherings.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Provided friendly and professional assistance to employees, visitors and customers.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Patrolled crowds during events to preserve order and promote security.
- Identified suspicious activity to determine appropriate response.
- Searched bags manually to identify prohibited items and contraband.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Education
Bachelor of Science - Business Administration And Management
Penn Foster College
Scottsdale, AZ 10.2025 - 01.2026
Skills
- Project management
- Customer service
- Team collaboration
- Risk analysis
Certification
- Commissioned Security Officer
- Non-Commissioned Security Officer
References
References available upon request.
Timeline
Bachelor of Science - Business Administration And Management
Penn Foster College
10.2025 - 01.2026
Security Officer at Lakewood Church
Andy Frain
07.2025 - Current
Security Officer at Lakewood Church
Top Gun Security & Investigations
05.2024 - 07.2025
Project Manager
Oracle America, Inc
11.2021 - Current