Hi, I’m
SHANNON D GUERINGER
Burtonsville,MD
Summary
Accomplished Senior Manager with over 18 years of experience as a dynamic, hands-on leader managing large enterprise software development portfolios within demanding time restraints. Skilled at understanding products and solutions, specializes in discerning customer needs to deliver solutions. Experienced leading and motivating teams while holding staff accountable for performance. Manages multi-million dollar program portfolio and executes contracts for compliance and client satisfaction.
Overview
15
years of professional experience
1
Certification
Work History
Skyward IT SolutionsRockville, MD
04.2024 - Current
Job overview
- Architected AI-enhanced document processing solution for Federal Grants Management, delivering $12M+ annual savings
- Led $50M AI/ML transformation program, managing 30+ professionals across five cross-functional teams
- Developed comprehensive product strategy for AI workspace infrastructure
- Successfully scaled Chat GPT implementation at Centers for Medicare and Medicaid (CMS), expanding to 7,000 users in four months
- Implemented SAFe Agile Program Increment (PI) planning to streamline product delivery and meet critical milestones
IBM (previously Octo Consulting Group)Baltimore , MD
Senior Program Manager
09.2020 - 04.2024
Job overview
- Directed comprehensive modernization of CMS Fee-For-Service Shared Systems, optimizing reimbursement processing for 1.9 billion annual healthcare payments.
- Expanded product and delivery capabilities from one to ten cross-functional teams.
- Launched a 150+ person Hybrid Agile Release Train, implementing advanced metrics and analytics tools.
- Facilitated 20+ leadership workshops to define program vision, objectives, and key results (OKRs), and strategic roadmaps.
- Cultivated strategic partnerships with senior executives and stakeholders to drive program success.
Makpar CorpWashington, DC
Program Manager | Agile Delivery
02.2019 - 09.2020
Job overview
- Led the digital transformation of the IRS eAuthentication secure access framework under a $40M technology contract.
- Grew cross-functional delivery teams by 400% through iterative, agile framework implementation.
- Redesigned the DevOps release management process, increasing the release frequency 2.5 times (from bi-annual to five times per year).
- Developed and executed a comprehensive technology strategy aligned with organizational objectives.
Booz Allen HamiltonLaurel, MD
Lead Associate | Technical Project Manager
11.2015 - 01.2019
Job overview
- Led development teams supporting CMS federal health marketplace applications (HealthCare.gov).
- Facilitated over $14 million in plan selections during the annual open enrollment.
- Directed a 20-person team developing unified cyber threat reporting tools, driving a 10% sales improvement.
- Implemented website content consolidation for Health and Human Services, enhancing digital service delivery.
Regent Education Inc.Frederick, MD
Project Manager
05.2014 - 11.2015
Job overview
- Led a 12-member delivery team to integrate financial aid data with core campus systems, automating the full financial aid lifecycle across diverse enrollment models.
- Spearheaded the migration of 5M+ records from a legacy system to a modern web-based solution, driving $10M in new sales.
- Managed a $5M data migration initiative, successfully transferring 80K+ student records and ensuring seamless system transition.
- Applied data analytics and stakeholder engagement to gather requirements, prioritize critical features, and ensure alignment throughout all phases of the project.
TerpSysSilver Spring, MD
Product Owner/Scrum Master
06.2011 - 05.2014
Job overview
- Managed a $20 million product portfolio, leading a 12-person technical team.
- Executed complex system migrations: Redesigned legacy member-based system, migrating 100,000 member profiles.
- Developed a data extraction solution, delivering over 1,000 customized reports for pharmaceutical companies. Migrated a 100-page non-profit website, improving content management and user experience.
General Dynamics Information TechnologyWashington, DC
Project Manager
02.2010 - 06.2011
Job overview
- Led full SDLC delivery of a $20M custom security management software solution for the Department of Homeland Security (DHS), Security Systems Division, aligning with the “One DHS” modernization initiative.
- Directed the successful migration of 2M+ records across eight legacy systems using advanced data mapping, reporting, and QA metrics to ensure data integrity and operational continuity.
- Oversaw integration of multiple legacy systems into a unified, web-based platform, enhancing security operations and reinforcing DHS’s mission of national protection through improved transparency and system efficiency.
Education
University of Maryland
Bachelor of Arts from Criminology & Criminal Justice
Skills
- Strategic Product Development
- Program management
- Digital Transformation
- Customer relationship management
- Partnership development
- Enterprise Technology Solutions
- Agile & DevOps Methodologies
- Technology Strategies & Roadmap Development
Earlier Career
Senior Consultant / Grant Thornton LLC - Alexandria, VA 06/2009 - 02/2010
Program Analyst/ Strategic Analysis, Inc. - Washington, DC 12/2007 - 06/2009
Program Analyst (Federal Employee)/ Department of Homeland Security (DHS), FEMA - Washington, DC 09/2005 - 12/2007
Certification
- Certified SAFe® 6 DevOps Practitioner, 2020
- Certified SAFe® 6 Program Consultant (SPC), 2019
- Certified SAFe® 6 Scrum Master, 2019
- Agile Certified Practitioner (PMI-ACP), 2018
- IC Agile - Agile Coaching (ICP-ACC), 2017
- Certified Scrum Master (CSM), November 2016
- Project Management Professional (PMP), 2013
- Google Analytics (IQ) Certification, 2012
- Certified Scrum Product Owner (CSPO), 2012
- Certified Agile Leadership – Essentials (CAL – E)
- Certified Agile Leadership – Teams (CAL – T)
- Certified Agile Leadership – Organization (CAL – O)
- SQL for Data Science, 2024
Affiliations
- Parent Teacher Student Association (PTSA) of Maryland - Technology Committee Lead, Burtonsville Elementary School
- Parent Teacher Student Association (PTSA) of Maryland - Beautification Committee Lead, Burtonsville Elementary School
- Kristin Mink for Montgomery County Council - campaign volunteer and community advocate
- ITbiz Project Management Course Instructor - Love Never Fails
Accomplishments
- Montgomery County Council Proclamation celebrating the Burtonsville Elementary School PTSA - 2023
References
References available upon request.
Timeline
Skyward IT Solutions
04.2024 - Current
Senior Program Manager
IBM (previously Octo Consulting Group)
09.2020 - 04.2024
Program Manager | Agile Delivery
Makpar Corp
02.2019 - 09.2020
Lead Associate | Technical Project Manager
Booz Allen Hamilton
11.2015 - 01.2019
Project Manager
Regent Education Inc.
05.2014 - 11.2015
Product Owner/Scrum Master
TerpSys
06.2011 - 05.2014
Project Manager
General Dynamics Information Technology
02.2010 - 06.2011
University of Maryland
Bachelor of Arts from Criminology & Criminal Justice
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