Shannon L. Baze
Caldwell,ID
Summary
Ruminant nutrition and dairy industry professional with 10+ years of experience in technical sales, account management, nutrition consulting, and business development. Extensive background in dairy nutrition and ration formulation, with additional industry experience in pharmaceuticals, calf milk replacer and calf health, inoculants and direct-fed microbials (DFMs), and amino acids. Proven ability to build strong relationships with producers, nutritionists, veterinarians, and industry partners while identifying customer needs and delivering practical, value-driven solutions. Combines technical expertise, on-farm experience, and a strong understanding of dairy operations to develop accounts, support customer success, and drive sustainable sales growth.
Overview
10
10
years of professional experience
Work History
Technical Service Representative
Axiota Animal Health
CA, OR, And NV
04.2026 - Current
- Provided technical support to clients, resolving product inquiries and issues efficiently.
- Educated customers on product features and usage to enhance satisfaction and compliance.
- Collaborated with cross-functional teams to improve service delivery and streamline processes.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Dairy Nutritionist and Management Consultant
Nutrition Solutions Dairy Consulting
ID and TX
04.2024 - Current
- Provided practical guidance on nutrition and management options tailored to dairy operations.
- Customized services to address the unique situations of each dairy farm.
- Conducted regular walks with cows to observe behaviors and environmental conditions.
- Analyzed records and monitored results, generating tailored reports for clients.
- Maintained up-to-date knowledge of the latest research and industry best practices.
Dairy Nutrition Consultant
Barton Kiefer Dairy Consultants
Amarillo, Texas
09.2022 - 04.2024
- Guided nutrition and feed software applications.
- Customized each dairy farm to give the best on-farm analysis.
- Conducted regular walks with cows to observe behaviors and environmental conditions.
- Maintained up-to-date knowledge of the latest research and industry best practices.
Ruminant Nutritionist and Management Consultant
Standard Nutrition Company
Hereford, Texas
06.2019 - 09.2022
- Guided nutrition and feed software applications, with analysis of records and tailored reports specific to each operation.
- Customized services to address the unique situations of each dairy farm, for both potential and current clients.
- Collaborated with nutrition experts to enhance herd health and productivity.
- Conducted regular walks with cows to observe behaviors and environmental conditions.
Ruminant Business Manager
Adisseo Inc.
Prosser , WA
05.2016 - 06.2019
- Provided technical support to nutritionists in the field with amino acid products to best suit their individual farms needs for success.
- Implemented CRM tools to track client interactions and follow-ups efficiently.
- Generated reports on a weekly, monthly, and quarterly basis detailing regional sales metrics, such as revenue goals achieved or missed targets.
- Monitored sales performance and adjusted strategies to meet regional targets.
- Managed budget forecasts, ensuring accurate financial reporting and resource allocation.
- Analyzed market trends to identify growth opportunities, informing strategic decision-making processes.
Education
Master of Science - Animal Sciences/Dairy Nutrition
University of Idaho
Moscow, ID05-2010
Bachelor of Science - Animal Sciences/Pre-Vet
University of Idaho
Moscow, ID05-2008
Skills
- Nutritional assessment for current and potential clients
- Diet formulation with multiple ration programs, Daylex, AMTS, NDS, and Dairy Comp, including feed and forage analysis
- Successful record in sales and sales forecasting while using sales reporting tools, such as CRM and Salesforce
- Record analysis and reporting using Microsoft Office programs, Word, Excel, PowerPoint, etc
Education
other,other
Timeline
Technical Service Representative
Axiota Animal Health
04.2026 - Current
Dairy Nutritionist and Management Consultant
Nutrition Solutions Dairy Consulting
04.2024 - Current
Dairy Nutrition Consultant
Barton Kiefer Dairy Consultants
09.2022 - 04.2024
Ruminant Nutritionist and Management Consultant
Standard Nutrition Company
06.2019 - 09.2022
Ruminant Business Manager
Adisseo Inc.
05.2016 - 06.2019
Bachelor of Science - Animal Sciences/Pre-Vet
University of Idaho
Master of Science - Animal Sciences/Dairy Nutrition
University of Idaho