Shannon L. Graves
Zion,USA
Summary
I am a licensed professional driver adept at maintaining high standards and achieving results. With extensive experience in transportation logistics and vehicle upkeep, I am able to consistently ensure seamless operations. I am a safety-focused individual possessing an outstanding driving record. I am proactive, reliable, and dedicated to cost-effective transportation of goods and materials. I hold an excellent record of punctuality and work ethic. I am more recently focused on team collaboration, adaptability to changing needs, and customer service orientation. I am eager to utilize years of experience to further explore other avenues of the business with a company that is customer driven and allows utilization of my experience to assist in surpassing company goals and expectations.
Overview
13
13
years of professional experience
Work History
Driver (Local/City)
Saia LTL Freight
08.2024 - Current
- Driver for delivery of freight between company terminals and customer facilities or work sites within a defined geographic area; ensuring freight is delivered in a claims-free and cost-efficient manner.
- Sorts, handles, loads, and unloads freight at various company and customer locations.
- Follows proper safety procedures and protocols while loading, unloading and operating vehicles.
- Collaborates effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Assists in training new drivers on routes, safety protocols, and customer service expectations.
- Maintain professional and friendly demeanor during deliveries to uphold company reputation.
- Plans routes and schedules to ensure timely deliveries and pickups.
- Follows established pre-trip, post-trip, freight handling, and billing procedures.
- Conducts inspections by following established safety and quality control procedures.
- Retains and maintains records, forms, and load-related paperwork.
- Serves as the first point-of-contact for delivery-related issues.
Owner/Operator Truck Driver
Dibor Transportation
12.2020 - 08.2024
- Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
- Owner/Operator of heavy-duty trucks for long-haul deliveries, ensuring timely and safe transport of goods.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
- Conducted regular vehicle inspections to maintain compliance with safety regulations and prevent breakdowns.
- Managed route planning to optimize fuel efficiency and reduce transportation costs.
- Maintained accurate logs of mileage, fuel use, and delivery schedules for reporting purposes.
- Developed strong relationships with clients to ensure satisfaction and repeat business opportunities.
- Resolved on-road issues effectively by employing problem-solving skills under pressure.
- Managed day-to-day business operations.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Freight Handler/CDL Truck Driver
FedEx
08.2015 - 12.2020
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Perform daily pre-trip and safety inspections on equipment
- Hook/unhook trailers and converter dollies to/from tractor & trailers
- Operated forklifts and hand trucks to efficiently move freight in compliance with safety protocols.
- Loaded and unloaded packages from delivery vehicles, ensuring accurate placement for optimal workflow.
- Conducted inventory checks to maintain accurate records of inbound and outbound shipments.
- Implemented best practices for package handling, reducing damage rates during transit and storage.
- Monitored shipment schedules to ensure timely processing and delivery of freight services.
- Sorted and organized packages to make deliveries to correct address.
- Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
School Bus Driver
Lakeside Transportation
01.2016 - 05.2016
- Operated school buses safely, adhering to local traffic laws and safety regulations.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and maintenance compliance.
- Communicated effectively with parents, school staff, and transportation coordinators regarding schedules and delays.
- Maintained detailed records of daily routes, incidents, and vehicle maintenance for accountability purposes.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
Dispatcher/Customer Service
GEM Communication
02.2012 - 01.2016
- Coordinated dispatch operations to ensure timely delivery of services.
- Monitored real-time data to adjust resources based on demand fluctuations.
- Analyzed dispatch performance metrics to identify areas for continuous improvement.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Education
High School Diploma -
Zion Benton High School
Zion, IL01.1998
Information Technology
Computer System Institute
Gurnee, IL01.2015
Information Technology
Gateway Technical College
Kenosha, WI01.2016
Skills
- Licensed CDL A driver with full endorsements
- Maintained clean driving record
- Safe driving practices
- Flexible schedule
- Punctual and reliable
- City and non-city driving
- Safety management and protocols
- Vehicle inspection
- Navigational systems and GPS
- Vehicle inspections
- Traffic law observation
- Commercial driving
Timeline
Driver (Local/City)
Saia LTL Freight
08.2024 - Current
Owner/Operator Truck Driver
Dibor Transportation
12.2020 - 08.2024
School Bus Driver
Lakeside Transportation
01.2016 - 05.2016
Freight Handler/CDL Truck Driver
FedEx
08.2015 - 12.2020
Dispatcher/Customer Service
GEM Communication
02.2012 - 01.2016
High School Diploma -
Zion Benton High School
Information Technology
Computer System Institute
Information Technology
Gateway Technical College
Similar Profiles
Fred FastFred Fast
Dock Supervisor /Transportation Dispatcher at Saia LTL FreightDock Supervisor /Transportation Dispatcher at Saia LTL Freight
Douglas NewsomeDouglas Newsome
Assistant Manager at Saia LTL FreightAssistant Manager at Saia LTL Freight
Leslie HydeLeslie Hyde
Line Haul Truck Driver at Saia LTL FreightLine Haul Truck Driver at Saia LTL Freight
Asia BectonAsia Becton
Recreation Specialist at Waukegan Park DistrictRecreation Specialist at Waukegan Park District
ALEXIS MARIE PYEALEXIS MARIE PYE
Contract Specialist at Becton DickinsonContract Specialist at Becton Dickinson