Shannon M. Altus

Provided sole support to four states while assisting in the operation of more than 50 branches.

• Prepared daily, monthly and year-end balancing statements and financial reports
• Reconciled corporate bank accounts (average balance 15 million per account)
• Reviewed financial statements for accuracy to produce reliable reports.
• Resolved bank and customer discrepancies in a timely manner
• Insured all branches were following proper procedures and complying with ALTA best practices
• Made certain all unclaimed money was sent to the state in a timely manner
• Gathered data and uncovered fraud, embezzlement or liabilities during auditing procedures.

Assist with organizing a range of spaces, from homes and offices to closets and garages. Will work with clients to create customized solutions based on their unique needs and preferences to develop a plan that reflects the clients' vision, timeline and budget.

• Organize various rooms and spaces in residential homes and offices
• Help clients identify items that they no longer need or use and assist them in deciding what to keep, donate, sell, or discard.
• Providing education, resources and emotional support

Plan, coordinate and organize bowling lane activities and equipment while nurturing and inspiring children.

• Supervise activities of junior league bowlers
• Plan and oversee events to raise money for tournaments and other activities
• Maintain records of tournament and fundraiser funds
• Educated kids about bowling and explain applicable rules.
• Build and deepen relationships with kids and families to enhance program goals and success.

Oversaw up to 20 associates and ensured sales goals and customer service needs were met.

• Responsible for opening and closing procedures including but not limited to: loss control, cash management and overall operation of the branch
• Supervised branch personnel
• Resolved customer complaints and inquires
• Resolved employee concerns
• Trained and coached on new products
• Audited teller cash drawers and maintained records of teller cash balancing.
• Helped customers open and close accounts, apply for loans and make financial decisions.
• Organized all branch events such as product promotion, art and wine festival and holiday parties