Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Shannon Rose Hinds

300 East South Street, Orlando,FL

Summary

Devoted Veterinary Assistant versed in balancing administrative responsibilities with delivering quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease. Excellent time management and relationship-building skills with animals and people alike.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Veterinary Assistant

Banfield Animal Hospital
Orlando, FL
04.2021 - Current
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Completed enemas, catheterizations and intravenous feedings.
  • Delivered attentive, courteous service to promote overall patron satisfaction.
  • Sterilized and maintained veterinary care instruments and equipment.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Delivered emergency first aid to sick or injured animals.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
  • Handled and restrained animals following safety requirements and procedures.
  • Trained new veterinary staff on office procedures and requirements.
  • Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
  • Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
  • Provided emotional support to pet owners during difficult times.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.

Vet Assistant/Receptionist

Banfield Animal Hospital
Nashua, NH
01.2019 - 04.2021
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Recorded patient histories, patient observations, treatments, and medications administered.
  • Administered injections, immunizations, prescribed medications, and intravenous fluids as instructed by veterinarian.
  • Advised clients on animal care, nutrition and behavior problems.
  • Interpreted lab results for heartworm testing, parasites, and skin scrapings.
  • Observed behavior of patients to detect symptoms of illness or injury.
  • Delivered attentive, courteous service to promote overall patron satisfaction.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Released patients to owners with care directions from veterinary staff.
  • Restrained animals during examination or treatment procedures in a humane manner.
  • Obtained information and history from clients to maintain medical charts.

Server

Texas Roadhouse
Salem, NH
02.2016 - 01.2019
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Prepared checks, itemizing total meal costs and taxes.
  • Stocked service areas with supplies during slow periods.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Accurately recorded orders on cash register and point-of-sale system.

Education

Some College (No Degree) - Veterinary Technology

Penn Foster
Orlando, FL

Skills

  • Animal Safety
  • Diagnostic Imaging
  • Client Education
  • Animal Handling
  • Post Operative Care
  • Sample Collection
  • Urgent Care
  • Pre-Anesthetic Preparation
  • Subcutaneous Injection
  • Monitoring Recovery
  • Medical Record-Keeping
  • Blood Collection
  • IV and Subcutaneous Medication Administration
  • Rehabilitation Techniques

Affiliations

  • yoga
  • the arts
  • my furr-children

Accomplishments

  • Scored highest in my hospital for highest percentage of wellness plan sign ups, and received an award of an engraved stethoscope.

Certification

  • I hope to complete my CVT certifcation by 2026.

References

  • Brittany-Banfield Manager

407-417-1601

  • Nicole-Banfield Shift Lead

407-690-1905

  • Gunnar Moulaff-Shift Lead

719-648-5961

Timeline

Veterinary Assistant

Banfield Animal Hospital
04.2021 - Current

Vet Assistant/Receptionist

Banfield Animal Hospital
01.2019 - 04.2021

Server

Texas Roadhouse
02.2016 - 01.2019

Some College (No Degree) - Veterinary Technology

Penn Foster

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Shannon Rose Hinds