Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Environmental Services Associate
Howard Community Colloge
Columbia, Maryland
02.2018 - Current
Adhered to departmental policies regarding safety protocols while performing job duties.
Replenished supplies such as soap, toilet paper and paper towels in restrooms.
Cleaned and sanitized clients' rooms, bathrooms, offices, and other areas according to prescribed procedures.
Dusted, swept and mopped to maintain clean, safe environment for clients.
Maintain a daily written schedule of activities performed.
Security Officer
First Course Security
Columbia, Maryland
11.2016 - 02.2018
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Monitored surveillance cameras and responded to suspicious activity.
Operated communication systems between officers stationed throughout the facility.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Confirmed visitor identification prior to granting entry into the building.
Receptionist
Herb Gordon Subaru
Sliver Spring, Maryland
05.2014 - 12.2017
Achieve customer service satisfaction standards while facilitating incoming calls and traffic.
Effectively greets, communicates, and guides customers to appropriate departments for assistance.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Answered and directed incoming calls using multi-line telephone system.
Communicate and help resolve customer complaints and adjustments.
Accurately review receipt of money and permits to ensure consistent tracking methods are utilized.
Senior Closeout Specialist - Project Manager at Jefferson Solutions – Department of Transportation Federal Railroad AdministrationSenior Closeout Specialist - Project Manager at Jefferson Solutions – Department of Transportation Federal Railroad Administration