SHANON BLACK
Ogden
Summary
Results-driven Shipping Supervisor specializing in logistics management and process optimization. Led workflow enhancements that increased operational efficiency and improved shipping accuracy. Fostered collaboration and built strong relationships with customers and team members to enhance customer satisfaction.
Overview
11
11
years of professional experience
Work History
Shipping Supervisor
Petersen Inc.
Ogden
12.2025 - Current
- Supervised daily shipping operations, ensuring timely order fulfillment and accurate task completion.
- Implemented process improvements to streamline shipping workflows and increase operational efficiency.
- Coordinated with carriers to schedule pick-up and delivery times for shipments.
- Negotiated freight rates with carriers, assessing cost-effectiveness to optimize shipping expenses.
- Monitored staff performance to ensure compliance with packaging, labeling, and shipping deadlines.
- Trained staff on safety protocols and shipping procedures to maintain compliance.
- Managed communication between customers, vendors, suppliers, and stakeholders throughout the shipment process.
- Maintained accurate records of shipments and inventory movements for operational integrity.
Inventory Control Supervisor
Holcim
Croydon
09.2024 - 11.2025
- Maintained precise inventory records and conducted regular audits, leading to substantial improvements in accuracy and accountability.
- Streamlined inventory tracking processes, improving stock accuracy and reducing asset loss.
- Reduced obsolete stock by refining reorder points, leading to noticeable improvements in warehouse space utilization and inventory turnover.
- Coordinated with procurement and warehouse teams to ensure timely replenishment, supporting smooth production cycles and consistent product availability.
- Analyzed inventory trends and purchasing data to optimize stock levels, resulting in fewer shortages and improved supply reliability.
- Implemented efficient procurement processes, ensuring timely acquisition of materials and supporting uninterrupted production workflows.
- Coordinated with suppliers and internal teams to resolve supply chain issues, ensuring smooth operations and consistent material flow.
- Analyzed supply chain data to identify inefficiencies, implementing targeted solutions that achieved noticeable results in workflow reliability.
- Fostered a culture of accountability and teamwork among staff, encouraging open communication and skill development.
- Introduced barcode scanning protocols, enhancing real-time inventory updates and enabling faster response to stock fluctuations.
- Analyzed shipping schedules and coordinated freight logistics, resulting in smoother deliveries and reduced bottlenecks across distribution channels.
- Streamlined inventory management processes, ensuring timely order fulfillment and contributing to noticeable gains in customer satisfaction.
- Maintained accurate records of shipments and inventory, supporting compliance with company standards and audit requirements.
- Partnered with warehouse and transport teams to resolve delivery issues, driving improved communication and service reliability.
- Introduced process enhancements to the returns workflow, achieving smoother coordination between departments and reducing turnaround times for customer returns.
Warehouse Inventory Control Supervisor
Candy Co
Lindon
09.2022 - 08.2024
- Supervised inventory management and stock levels across warehouse operations.
- Implemented best practices for storage layout and product organization.
- Developed and implemented standard operating procedures for the receiving, stocking, picking and shipping of products.
- Conducted regular audits to ensure compliance with company policies.
- Resolved discrepancies in inventory records through investigation and correction.
- Collaborated with procurement to forecast inventory needs based on sales trends.
- Met accuracy standards through consistent oversight, detailed recordkeeping and implementation of process improvements.
- Coordinated with team members to enhance efficiency of receiving and shipping processes.
- Developed daily, weekly, and monthly reports on key performance indicators including availability rate and accuracy rate.
- Scheduled staff shifts according to forecasted workloads ensuring adequate staffing levels at all times.
- Assisted in developing budget proposals relating to capital expenditures required for new equipment purchases or upgrades.
- Analyzed current processes and systems in order to recommend solutions that would improve workflow.
- Maintained detailed records of all activities related to inventory management such as receipts, shipments, transfers.
- Provided leadership, guidance, feedback and coaching to assigned personnel in order to maximize their performance.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Managed recruitment, performance evaluations, and disciplinary actions to align staffing with operational needs.
Warehouse Supervisor/Manager
Thrive Life
American Fork
10.2020 - 09.2022
- Supervised daily operations in a fast-paced warehouse environment.
- Coordinated shipping and receiving schedules for timely deliveries.
- Monitored team performance and provided constructive feedback regularly.
- Ensured compliance with safety regulations and company policies.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Tackled daily problems to ensure smooth operations.
- Provided leadership to motivate staff members to achieve performance goals.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Coordinated with other departments to ensure smooth flow of materials.
- Created strategies for improving operational efficiencies in the warehouse.
- Analyzed data from reports generated by Warehouse Management System software.
- Developed and implemented safety policies and procedures for the warehouse team.
- Enforced strict safety procedures and protocols through successful management of warehouse team members.
- Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
- Employed first-in-first-out protocols to reduce waste.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
Owner/Operator
Velocity Audio Video
07.2015 - 10.2020
- Oversaw end-to-end project delivery, ensuring timely completion and driving substantial improvements in client satisfaction and operational efficiency.
- Coordinated with cross-functional teams to align project milestones, fostering smooth communication and steady progress toward shared goals.
- Introduced digital documentation systems, streamlining project tracking and enabling more efficient information retrieval for team members.
- Maintained accurate financial records and reconciliations to ensure transparent bookkeeping and reliable reporting for management decisions.
- Reviewed budgets and expenditure trends to identify cost-saving opportunities and support informed financial planning.
- Provided responsive client support, addressing concerns promptly to strengthen long-term relationships and foster repeat business.
Education
Some College (No Degree) - Business
Salt Lake Community College
Salt Lake City, UTSkills
- Shipping Compliance Management
- Shipping Procedures
- Logistics Management
- Freight Coordination
- Inventory Auditing
- Supply Chain Strategy
- Supply Chain Coordination
- Warehouse Management
- Warehouse Operations
- Warehouse Oversight
- Receiving Processes
- Process Improvement
- Process Optimization
- Workflow Optimization
- Operational Efficiency
- Team Leadership
- Staff Management
- Staff Supervision
- Task Delegation
- Labor Management
- Operational efficiency
- Labor management
- Freight Coordination
Timeline
Shipping Supervisor
Petersen Inc.
12.2025 - Current
Inventory Control Supervisor
Holcim
09.2024 - 11.2025
Warehouse Inventory Control Supervisor
Candy Co
09.2022 - 08.2024
Warehouse Supervisor/Manager
Thrive Life
10.2020 - 09.2022
Owner/Operator
Velocity Audio Video
07.2015 - 10.2020
Some College (No Degree) - Business
Salt Lake Community College