Summary
Overview
Work History
Education
Skills
Timeline
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Shanon Potter

Schenectady,NY

Summary

Dynamic and results-oriented professional with a proven track record at Burger King, enhancing team efficiency and customer satisfaction. Excelled in problem-solving and customer service, demonstrating a positive attitude and attention to detail. Skilled in cash handling and fostering teamwork, I consistently contribute to a positive work environment and exceed performance goals.

Overview

3
3
years of professional experience

Work History

Team Member

Burger King
12.2022 - 06.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Contributed to team success by completing jobs quickly and accurately.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

Shift Leader

Cold Stone
08.2021 - 12.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Cashier

SUBWAY®Restaurants
03.2021 - 12.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Education

High School Diploma -

Albany High School
Albany, NY
06.2018

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Collaboration and Teamwork
  • Attention to Detail
  • Clear Communication

Timeline

Team Member

Burger King
12.2022 - 06.2024

Shift Leader

Cold Stone
08.2021 - 12.2022

Cashier

SUBWAY®Restaurants
03.2021 - 12.2021

High School Diploma -

Albany High School

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Shanon Potter