Shanon Rago
Colorado Springs,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Flexible for any shift.
Overview
28
28
years of professional experience
Work History
Sales Associate/Color Consultant
Guiry's/Formally City Paint
12.2015 - Current
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assist in commercial and residential paint color choices for interior and exterior projects
- Rotate stock and restocked shelves to maintain product availability and store appearance.
- Manage ordering, returns, exchanges and refunds in accordance with store policy.
- Handled payroll, accounts receivable and payable through Quickbooks
- Generate new sales from outside sources
- Engage in friendly conversation with customer to better uncover individual needs.
Painter Supervisor
Colorado Chroma
02.2012 - 12.2015
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Trained workers in proper methods, equipment operation and safety procedures.
- Provided feedback to workers on job performance and safety procedures.
Reservation Agent
Western Pacific Airlines
08.1995 - 01.1998
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Provided customers with information about availability and pricing.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Resolved various issues and discrepancies for customers.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of airline services and operations.
Education
Language Major - German
Boeblingen Volkshochschule
Boeblingen, Germany03.2002
Skills
- Flexible Schedule
- Client Account Management
- Customer Needs Assessment
- Product Sales
- Sales Development
- Problem-Solving
- Inventory Control
- Team player
- Professional Demeanor
- Outgoing Personality
- Strategic Planning
- Guest Relations
Timeline
Sales Associate/Color Consultant
Guiry's/Formally City Paint
12.2015 - Current
Painter Supervisor
Colorado Chroma
02.2012 - 12.2015
Reservation Agent
Western Pacific Airlines
08.1995 - 01.1998
Language Major - German
Boeblingen Volkshochschule
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