Shanon Smith
Always Affordable Air
Cincinnati,OH
1
Certification
16
years of professional experience
Strong problem-solving skills, known for adaptability, creativity, and results-oriented mindset. Multi-faceted, highly motivated. Familiar with multiple different work environments. Looking for stable position with room to grow in the future.
Work History
HVAC Technician
3 Months- Diagnosed HVAC system issues to ensure optimal performance and customer satisfaction.
- Conducted routine inspections to identify potential problems and recommend preventative measures.
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Managed inventory of parts and materials to ensure availability for timely repairs and installations.
- Repaired and replaced motors, bearings, belts, TXVs, filter driers, compressors, coils, contactor, capacitors, relays, boards, and fuses etc.
- Worked overtime, holidays and weekends to accommodate company needs.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services.
SPORTING GOODS/ FIREARMS LEAD
1 Year 3 Months- Maintained clean, organized store environment to enhance customer shopping experience.
- Tracked stock levels and submitted timely replenishment orders to support effective inventory management.
- Participated in ongoing training sessions to stay current on industry trends, new products, and best practices for sales techniques.
- Completed, organized, and corrected ATF paperwork to ensure compliance with local and federal law.
MOBILE GLASS TECHNICIAN
1 Year 6 Months- Enhanced customer satisfaction by efficiently repairing and replacing glass in automobiles, as well as recalibrating ADAS systems in the field.
- Completed emergency glass repair services quickly while maintaining high-quality results, minimizing downtime for clients.
- Assisted in inventory management, ordered supplies to maintain adequate stock levels for ongoing projects.
- Diagnosed glass damages and provided accurate recommendations for repair or replacement solutions, enhancing operational efficiency.
- Executed emergency glass repair services promptly, ensuring high-quality results and minimizing client downtime.
FORKLIFT/ REACH TRUCK OPERATOR
2 Months- Improved warehouse efficiency by accurately operating reach trucks for order picking and pallet storage.
- Trained new employees on reach truck operation and best practices, enhancing team competency in warehouse settings.
- Participated in safety meetings to ensure awareness of best practices for reach truck operation, contributing to a safer work environment.
- Provided support during peak times by working overtime hours to meet customer demands.
- Transported goods between warehouse locations according to shipment and storage needs.
- Assisted in inventory control, ensuring accurate stock levels for seamless order fulfillment.
- Participated in regular safety meetings, staying up-to-date on best practices for reach truck operation.
- Minimized product damage by carefully maneuvering reach trucks in tight spaces. by skillfully maneuvering reach trucks in tight spaces and high shelves.
- Conducted equipment inspections to identify defects and ensure safe operation. for defects and performed repairs or maintenance tasks.
COOK/ BARRISTA/ ASSISTANT MANAGER
2 Years 1 Month- Ensured clean and organized work areas to uphold safety and quality standards in food preparation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Inspected food items for freshness and quality before use., kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders and efficiently coordinated cooking process to deliver hot meals promptly.
CNA
1 Year 10 Months- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Monitored patient vital signs, including temperature and blood pressure, to ensure health stability. such as temperature, blood pressure, and blood sugar levels.
- Aided patients with shaving, bathing, and teeth brushing to promote good oral and personal hygiene.
- Provided compassionate and attentive care to enhance patient satisfaction.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Responded promptly to call lights to address patient needs and enhance comfort. and supported patient comfort and safety by adjusting bed rails and equipment.
- Transported patients in wheelchair-accessible shuttle to ensure timely arrival at scheduled appointments.
Heavy Equipment Operator
3 Years 1 Month- Operated heavy machinery including excavators, bulldozers, wheel loaders, skid steers, forklifts.
- Conducted routine inspections, maintenance, and service on equipment to ensure optimal performance and safety compliance.
- Collaborated with foreman, and scale operator to understand site requirements and adjust operations accordingly.
- Trained new operators on safety protocols, equipment handling, and operational best practices to enhance team performance.
- Loaded vehicles with material in a safe, consistent, and accurate manner.
- Maintain a Class B CDL
- Operate, service, and maintenance Class B dump trucks.
- Operate, maintain, and service multiple types of material processing equipment. (vibrating sand screen, shakers, conveyors, hoppers, mulch dyeing, and tub grinding.)
- Handled materials in a controlled and accurate manner to minimize contamination and loss of product.
Tree Climber
3 Years 2 Months- Assessed tree health and safety for proper pruning techniques.
- Collaborated with team members to develop safe work plans for tree removal tasks.
- Trained new staff on equipment use, safety protocols, and best practices in tree care.
- Operated chainsaws and chippers to efficiently remove tree debris.
- Led crew in executing large-scale tree removals while ensuring adherence to safety regulations.
- Mentored junior climbers, fostering skill development and promoting a culture of safety awareness.
- Efficiently removed deadwood from trees to promote overall health and prevent potential hazards to nearby structures or pedestrians.
- Successfully completed emergency storm response jobs, safely removing fallen or damaged trees under tight deadlines.
- operate non-CDl box trucks, pull trailers/chippers, Operate bucket trucks (35', 65', 75') operate lift platforms.
- understanding of rigging principles, winches, come-alongs, lowering devices, pulleys, and blocks.
- operate and maintain skid steer, mini skid steer, stump grinder, chainsaws, leaf blowers and hand tools
- Conducted aerial rescue operations when necessary, utilizing proper techniques to ensure team member safety at all times.
- Implemented cabling and bracing systems when required, providing additional support for weak or damaged trees.
Education
GED
CNA
CNA training course, with state run test.
ACRT climber specialist
ACRT sponsored climber specialist training, Shop Foreman
Red Card certification training program
to become wildland firefighter, as well as Sawyer Specialist training. Shop Foreman.
EPA 608
Skills
CDL vehicle operation
Vehicle maintenance expertise
System diagnostics
Familiar with most basic computer systems
Heavy equipment operation
HVAC system installation
Team leadership experience
Prompt
polite
professional customer service skills
Cash handling
ATF bookkeeping
HVAC compliance documentation
Electrical wiring
System troubleshooting
Leak checks
Package and split systems
Accomplishments
- FFT2 Wildland firefighter
- Sawyer specialist
- Crew Lead
- Foreman
- Department lead
- CNA
- AED certified
- First aid certified
- Familiar with running forklifts, reach trucks, pickers, skid steer, front end wheel loader, D4 dozer, as well as any on road vehicle smaller than a tractor trailer
- CDL (formerly)
- Years of on road experience
- ACRT climber specialist
- 2.5 years foreman
- Removed on average 2-3 trees a day, 6 days a week, with 0 damage or incident reports on my crew.
- Years of customer service
- Familiar with correspondence and legal compliance
Certification
Former Class B CDL
Timeline
HVAC Technician
Always Affordable Air
06.2026 - CurrentRead More
SPORTING GOODS/ FIREARMS LEAD
Rural King
07.2023 - 10.2024Read More
MOBILE GLASS TECHNICIAN
Safelite
01.2022 - 07.2023Read More
FORKLIFT/ REACH TRUCK OPERATOR
SAFELITE
11.2021 - 01.2022Read More
COOK/ BARRISTA/ ASSISTANT MANAGER
111 Park
09.2019 - 10.2021Read More
CNA
MCMC Medical Center
05.2017 - 03.2019Read More
Heavy Equipment Operator
Alvis Materials
04.2014 - 05.2017Read More
Tree Climber
Hendel's Affordable Tree Service
02.2011 - 04.2014Read More
Red Card certification training program
Read More
GOJCC
ACRT climber specialist
Read More
MCMC Medical Center
CNA
Read More
IIA College
GED
Read More
SkillCat
EPA 608
Read More