Richard Curtis
Fresno,CA
Summary
Current CDL-A with Air Brakes and Tanker endorsements. Safety focused, reliable, and willing to learn any skills necessary to thrive. A skilled public facing worker with stellar time management and communication skills, and a long history of public-facing work.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Implementation Consultant
Tonic HQ
Fresno, USA
02.2022 - 04.2026
- Working remotely as an IT and CRM consultant, primarily in the staffing & recruiting space
- Managing a client roster of 20+ implementations, incl. weekly meetings and rigid project benchmarks
- Spending 3-5 hours each weekday leading video calls and training seminars
- Managing all documentation and support processes for each client throughout their implementation
- Working with client PMs and stakeholders to build unique CRM solutions within the scope of their project
- Lending a calming and consultative presence to what is unavoidably a stressful process for clients
- Managing long term relationships with clients as well as providers
Direct Sales, Farm Manager
Central Valley Mushrooms
Fresno, USA
10.2021 - 01.2022
- Overseeing all aspects of the cultivation, growth, and harvest of culinary mushrooms in an upstart urban farm environment
- Creating SOPs and instructional materials for a brand new business
- Managing daily operations, scheduling, and coverage for a staff of six
- Direct sales to restaurants, food trucks, and distributors, as well as the public at farmers markets
- Maintaining working relationships with the above in a competitive market
SEO Copywriter, Freelance
National Positions Web Marketing
Westlake, California
01.2013 - 12.2021
- Creating content in the form of blogs, articles, and promotional copy for a wide variety of clients
- Writing clear and legally correct informational pages for law firms, insurance agencies, etc
- Writing copy for sales training modules and pitch scripts
- Creating unique and specific SEO for ranges of similar products without redundancy
- I've written posts, copy, and video scripts for iteration of social media prior to TikTok
Mental Health Worker
Exodus Recovery PHF/CSC
Fresno, USA
07.2017 - 03.2020
- Providing short term crisis intervention and communicating ongoing client needs to social workers and medical staff
- Working directly and compassionately with houseless, chemically dependent, and variously decompensated individuals on a daily basis
- Utilizing verbal redirection and conflict resolution skills to efficiently de-escalate physical confrontations between clients and sometimes with aggravated LEOs.
- Writing detailed and efficient interdisciplinary progress notes in client charts using accurate medical terminology
- Advocating vehemently for client needs/well-being at all times in a deeply flawed and carceral mental health system
- Monitoring and documenting vitals, recognizing and immediately reporting signs of stress and abuse
Information Officer, Buyer
The Last Bookstore
Downtown Los Angeles, USA
01.2012 - 12.2017
- Appraising and buying used books on behalf of the company, including storage unit auctions, library sales, personal collections, and walk-ins
- Developed and managed client lists for direct sales of rare and valuable items, enhancing customer outreach and engagement
- Maintained accurate physical inventories across retail store, shipping office, and off-site storage warehouse, ensuring efficient stock management
- Oversaw human resources functions for rapidly expanding business, supporting team growth and operational needs
- Working with the event coordinator to host author readings and celebrity events, including Stephanie Meyer, Patrick Rothfuss, Jerry Stahl, Roxane Gay, Taherah Mafi, Ransom Riggs, Portlandia/IFC (Fred Armisen & Carrie Brownstein) and many others
Education
BFA - Drama
Cal State Fullerton
Fullerton, CA 08.2007 - 01.2010
High School Diploma -
Theodore Roosevelt High School
Fresno, CA 08.2003 - 06.2007
Skills
- CDL Vehicle Operation
- Customer relationship management
- Project management
- Documentation management
- Implementation strategies
- Client engagement
Certification
CDL-A, 06/08/26, No restriction, Tanker endorsement, Good MVR, No accidents, No DUIs, No arrests/criminal record, FMCSA Clearinghouse registered, 160 Driving Academy (Fowler)
Personal Information
Date of Birth: 09/21/88
License Number
Date of Birth: 09/21/88
Timeline
Implementation Consultant
Tonic HQ
02.2022 - 04.2026
Direct Sales, Farm Manager
Central Valley Mushrooms
10.2021 - 01.2022
Mental Health Worker
Exodus Recovery PHF/CSC
07.2017 - 03.2020
SEO Copywriter, Freelance
National Positions Web Marketing
01.2013 - 12.2021
Information Officer, Buyer
The Last Bookstore
01.2012 - 12.2017
BFA - Drama
Cal State Fullerton
08.2007 - 01.2010
High School Diploma -
Theodore Roosevelt High School
08.2003 - 06.2007