SHANON WEST
Everett,WA
Summary
Tech-savvy Cashier well-versed in POS operations bringing strong mathematical abilities to calculate and verify totals. Self-motivated employee with flexible schedule and availability. Pursuing position of increased responsibility with opportunity for career advancement. Reliable Cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in customer experience areas and flexible with changing business needs.
Overview
13
13
years of professional experience
Work History
Head Cashier/ PRO/Customer Service Desk Cashier
The Home Depot
06.2023 - Current
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Cashier
AMPM Arco
09.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
ampm
12.2016 - 08.2017
- Tech-savvy cashier well-versed in POS operations bringing strong mathematical abilities to calculate and verify totals
- Self-motivated employee with flexible schedule and availability
- Pursuing position of increased responsibility with opportunity for career advancement.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Pizza Maker
Little Caesars Pizza
01.2016 - 12.2016
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Seafood Clerk
Fiesta Mart, LLC
03.2012 - 12.2012
- Priced merchandise, stocked displays and took inventory of products
- Cleaned and sanitized equipment, tools and work surfaces.
- Washed floors, walls, coolers and storage shelves.
- Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
Pizza Maker
Papa John's Pizza
05.2011 - 10.2011
- Produced over 2,000 personal pizzas per day in a stadium environment and maintained near-perfect satisfaction scores
- Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times
- Maintained well-stocked stations with supplies and toppings for maximum productivity.
- Carefully stored hot and ready pizzas following First-In First Out (FIFO) method to minimize spoilage.
Education
GED -
01.2015
Skills
- Store opening/closing procedures
- Customer satisfaction
- Professional appearance
- Credit and cash transactions
- Workplace Safety
- Multi-Task Management
- High volume transactions
- Outgoing and enthusiastic
Languages
Spanish
Limited Working
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Company CultureWork-life balanceCareer advancementWork from home optionTimeline
Head Cashier/ PRO/Customer Service Desk Cashier - The Home Depot
06.2023 - Current
Cashier - AMPM Arco
09.2022 - 01.2023
Cashier - ampm
12.2016 - 08.2017
Pizza Maker - Little Caesars Pizza
01.2016 - 12.2016
Seafood Clerk - Fiesta Mart, LLC
03.2012 - 12.2012
Pizza Maker - Papa John's Pizza
05.2011 - 10.2011
Linn Benton Community College - ,
- GED,
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