Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ashaunte Jones

Waterbury

Summary

Pursuing a career in psychology, I leverage over four years of experience in understanding human behavior,developing strong relationships, and driving personal growth. With expertise in empathetic communication, active listening, and conflict resolution, I excel in supporting individuals and groups. I aspire to apply my skills and knowledge in a respected organization, contributing to the well-being and development of others. Colleagues commend my dedication, empathy, and reliability, qualities that enable me to make a positive impact.

Overview

6
6
years of professional experience

Work History

Hostess

Pizza Castle
09.2021 - Current
  • Greet and assist an average of 50+ customers per shift, ensuring a welcoming and positive dining experience.
  • Manage incoming phone calls, reservations, and takeout orders with speed and accuracy.
  • Resolve customer complaints with professionalism, contributing to increased repeat business and customer satisfaction.

Product Demonstrator

Costco
02.2021 - 04.2021
  • Increased product sales by actively engaging with customers and promoting items.
  • Delivered clear product demonstrations that improved customer awareness and brand visibility.

Food and Beverage & Admission (seasonal positions)

Lake Compounce
06.2019 - 08.2020
  • Handled cash and admission transactions with accuracy and efficiency.
  • Delivered high-quality customer service to large crowds in a fast-paced amusement park environment.
  • Prepared food and beverages to customer satisfaction while adhering to health and safety standards.
  • Assisted with documentation, guest complaints, and issue resolution, ensuring smooth park operations.

Education

Bachelor of Science - Psychology

University of Bridgeport
Bridgeport, CT

Skills

  • Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
  • Experienced with both Windows and MacOS operating systems
  • Strong customer service and conflict-resolution skills
  • Excellent written and verbal communication abilities
  • Highly organized with strong problem-solving skills
  • Ability to prioritize tasks effectively and manage time
  • Skilled at multitasking in fast-paced environments
  • Familiarity with office equipment (printers, copiers, scanners)

Affiliations

  • Secretary of University of Bridgeport Psychology Club (September 2022- May 2024)
  • National Honor Society (April 2018 - June 2020)
  • Young Educators Society (August 2018- June 2020)
  • Naugatuck Valley Community College Upward Bound (November 2017- June 2020)

Timeline

Hostess

Pizza Castle
09.2021 - Current

Product Demonstrator

Costco
02.2021 - 04.2021

Food and Beverage & Admission (seasonal positions)

Lake Compounce
06.2019 - 08.2020

Bachelor of Science - Psychology

University of Bridgeport

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