SHANOYA JOHNSON
Bronx,NY
Summary
Seeking a position to leverage skills and build upon work and educational experiences. Committed to contributing expertise in a dynamic and collaborative environment to make a meaningful impact. Eager to apply strong work ethic, adaptability, and problem-solving abilities to drive success and exceed expectations. Dedicated to continuous learning and growth, ready to take on new challenges and contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Medical Assistant
MedRite Urgent Care
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Sales Associate DBO of Baby's Department
TARGET
08.2019 - Current
- Implemented creative setups to maximize product visibility.
- Streamlined merchandise storage.
- Verify accuracy of labels and price tags.
- Maintained cleanliness of displays and signs.
- Ensured shelves were consistently filled through timely replenishment.
- Ensured positive client experiences by maintaining high service standards.
Medical Assistant Intern
CALVARY HOSPITAL, HOSPICE
02.2022 - 04.2022
- Assemble comprehensive patient historical data for hospice staff.
- Ensured accurate documentation within admission binders.
- Ensured accurate document organization through filing and scanning.
- Managed and updated electronic health records.
- Handled incoming phone inquiries and provided information.
Sales Associate and Cashier
DANICE
07.2018 - 07.2019
- Oversaw precise reconciliation of cash registers and receipts.
- Increased weekly sales.
- Facilitated customer purchases.
- Organized and maintained orderliness at checkout points.
- Delivered high-quality customer support.
Education
Bachelor of Business Administration - Health Services Administration
Monroe College
Bronx, NY04.2022
Associate of Applied Science - Medical Assisting
Monroe College
Bronx, NY12.2020
Skills
- Proficient in Microsoft Word
- Excel Proficiency
- Visual Communication
- Familiarity with McKesson Systems
- Experience with Navinet
- Experienced with Availity Platform
Internship
Administrative Assistant Internship, CALVARY HOSPITAL, HOSPICE Administrative Department, 02/22 - 04/22, Prepare patient medical history for hospice staff, Organizing and updating admission binders, Making copies, filing, and scanning documents, Updating and maintaining electronic health records, Answering phone calls and questions
Timeline
Medical Assistant
MedRite Urgent Care
02.2024 - Current
Medical Assistant Intern
CALVARY HOSPITAL, HOSPICE
02.2022 - 04.2022
Sales Associate DBO of Baby's Department
TARGET
08.2019 - Current
Sales Associate and Cashier
DANICE
07.2018 - 07.2019
Bachelor of Business Administration - Health Services Administration
Monroe College
Associate of Applied Science - Medical Assisting
Monroe College
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