Shanquella Rowland
Belle Glade
Summary
Seasoned Senior Operator with history of success in managing operations and resourceful Senior Operator known for high productivity and efficiency in task completion. Possess specialized skills in machinery operation, quality control, and safety management. Excel in communication, teamwork, and problem-solving, ensuring smooth operations and project success.
Overview
12
12
years of professional experience
Work History
Senior Operator
Tellus Products LLC
Belle Glade
08.2021 - Current
- Analyzed test results and determined best course of action based on those results.
- Assisted in developing SOPs for various manufacturing processes.
- Supported continuous improvement initiatives within the organization by providing feedback or suggestions.
- Conducted inspections of process equipment prior to use to ensure proper functioning.
- Evaluated existing systems and processes regularly for potential improvements or modifications.
- Assisted in troubleshooting equipment malfunctions by identifying root causes of problems.
- Participated in training sessions for new employees regarding safety protocols and operational guidelines.
- Ensured all safety regulations and procedures were followed in the workplace.
- Developed strategies to optimize production operations through improved processes and techniques.
- Observed safe work practices and conducted safety inspections to reduce workplace accidents.
- Inspect finished workpieces to ensure conformance with specifications.
- Unload finished products from machines onto conveyors or other transport systems.
- Adjust machine settings to complete tasks accurately.
- Comply with company policies regarding quality control procedures.
- Observe machine operations to detect any problems or defects in the finished product.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
Driver
Mv Transportation Inc.
Belle Glade
01.2016 - 07.2017
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Completed routes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Assisted with loading and unloading freight when necessary.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Maintained accurate logs of vehicle inspections and repair status.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Reported any incidents involving the truck or its cargo to management immediately.
- Assisted passengers with loading and unloading their luggage.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Cashier
Walmart
Clewiston
08.2013 - 01.2014
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated a cash register to process customer payments.
- Assisted shoppers in locating desired items within the store.
Education
High School Diploma -
Glades Central Community High School
Belle Glade, FL05-2011
Skills
- Process optimization
- Customer service
- Quality checks
- Machine operation
- Verbal and written communication
- Health and safety compliance
- Production work
- Valid Driver's license
- Loading and unloading
- Problem-solving
- Warehouse operations
- Attention to detail
- Efficient multitasking
- OSHA regulations adherence
- Standard operating procedures
Timeline
Senior Operator
Tellus Products LLC
08.2021 - Current
Driver
Mv Transportation Inc.
01.2016 - 07.2017
Cashier
Walmart
08.2013 - 01.2014
High School Diploma -
Glades Central Community High School