SHANRAE OWENS

Work History

Executive Chief Officer

Duree Music Ministry Inc

Rex, GA

08.2017 - Current

Provide support to the Staffing & Recruiting team to ensure smooth launches, with the overall goal of creating a positive experience for our clients and our employees
Execute established processes and procedures to ensure adequacy of onboarding for new hires
Ability to thrive in a fast-paced environment and to meet critical deadlines
Spearheaded overhaul of underperforming departments to reduce stagnation and increase productivity.
Manage on-boarding of all new hires to include new hire announcements, first day greeting and processing, and coordination of new hire orientation (ongoing/weekly/monthly)
Manage administration of the departmental applicant tracking system (backup for recruiting team)
Manage recruiting programs to include internships, career fairs, and diversity programs and events (periodic)
Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
Pitch in as needed on basic staffing and recruiting tasks to ensure that our TCEs are reporting for work with all paperwork, including I9s and background checks, and DocuSign prior to start date
This will include some evening and weekend hours
Assist with administrative tasks relating to contractor employment before, during, and after projects
Ensure the transitions from Managed Review to Human Resources are consistently timely and properly executed.
Drove company vision with collaborative employee engagement techniques and strategic leadership.

Contractual Transportation Coordinator

McLane Transportation

Forest Park, Ga

07.2022 - 12.2022

Oversaw team scheduling and individual assignments to meet coverage demands.
Operated machines and equipment to complete work assignments or to assist workers.
Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.
Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Enforced strict safety rules and regulations to protect workers and minimize company liability.
Monitored fuel consumption and communicated issues and trends to managers at reorder points.
Verified and documented breakage and unsalable products, identifying overall trends.
Reviewed invoice discrepancies to determine items warranting sign-off.
Collaborated with other departments to carry out claims process and loss mitigation from accidents.
Confirmed driver documents, including bills of lading, trailer placards and current HAZMAT guide.
Estimated and calculated potential delays and costs of different schedules.
Created daily and weekly delivery window reports utilizing transport data.
Communicated delays and early arrivals to management.
Trained drivers on safety, route knowledge and courier procedures through check rides and mentorship.
Monitored daily routes and delivery schedules, tracking dispatches in real-time.
Reported maintenance and repair needs for transportation vehicles and equipment.
Identified and troubleshot logistical issues and delays, communicating issues to managers and customers.
Communicated with drivers during transit, clearly conveying route updates.
Coordinated product shipments from point of origin to destination.

Administrative Assistant, Music Director

Living Faith Ministries International Church

Forest Park, GA

05.2000 - 12.2015

Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
Selected and arranged music for all holiday performances and special events
Accompanied morning worship services on Vocals as part of worship team
Communicated with distributors and label representatives to obtain new music
Handled 50 + customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction
Motivated highest possible musical quality and nurtured continued growth within choir.
Organized weekly staff meetings and logged minutes for corporate records
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
Performed research to collect and record data.
Scheduled and led all team rehearsals.
Served as member of music committee providing planning, programming and budget input.
Recruited, trained and scheduled singers for performances.
Served as music librarian by purchasing, cataloging and filing sheet and recorded music media.
Instructed performers on history, fundamentals and appreciation of different music styles .
Created PowerPoint presentations for business development purposes

Summary

Overview

Work History

Executive Chief Officer

Contractual Transportation Coordinator

Administrative Assistant, Music Director

Education

Bachelor of Science - Psychology & Organizational Management

Skills

Work Availability

Timeline

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