Summary
Overview
Work History
Education
Skills
Accomplishments
ACTIVITIES & HONORS
Certification
Languages
Timeline
Generic

SHANT HOVSEPYAN

Glendale

Summary

Dedicated and detail-oriented professional skills in customer service, multitasking, and effective time management. Committed to improving customer satisfaction by providing unique experiences and encouraging lasting relationships. Known for having a strong work ethic and the ability to succeed in busy environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shipping and Receiving

GPFS (Glendale Plumbing and Fire Supply)
01.2024 - Current
  • Managed incoming calls efficiently by answering questions, taking clear messages, and leading calls to the appropriate departments or personnel, assuring communication and support within the organization.
  • Scheduled and confirmed appointments.

Receptionist Assistant

ANI TRUCKING
02.2023 - Current
  • Resolved customer problems and complaints.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

High School Diploma -

Glendale Community College
Glendale, CA

Skills

  • Customer Service
  • Document Preparation & Filing
  • Data Entry
  • Technical Support
  • Task Scheduling & Prioritization
  • Team Leadership

Accomplishments

  • Award for “Best Offensive Player”

ACTIVITIES & HONORS

Professional Soccer Player Professional Piano Player

Certification

Customer Service

Languages

Armenian
Native or Bilingual

Timeline

Shipping and Receiving

GPFS (Glendale Plumbing and Fire Supply)
01.2024 - Current

Receptionist Assistant

ANI TRUCKING
02.2023 - Current

High School Diploma -

Glendale Community College

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