Shanta Cross
Memphis,TN
Summary
Detail-oriented administrative professional skilled in communication and training. Successfully managed onboarding processes and developed training materials that improved team efficiency and knowledge retention. Committed to fostering a collaborative and productive work environment.
Overview
23
23
years of professional experience
Work History
Gate Keeper
Milwaukee Tool
Olive Branch, MS
02.2022 - Current
- Managed inbound and outbound communication to ensure effective information flow.
- Coordinated scheduling of appointments and meetings for team members.
- Developed and maintained comprehensive filing systems for documentation.
- Assisted in onboarding new employees, providing essential training and resources.
- Achieved operational efficiency by streamlining workflow processes within the receiving department, reducing backlogs during peak periods.
- Improved warehouse inventory accuracy by diligently tracking received items and updating the inventory management system.
Recieving Clerk
Milwaukee Tool
Olive Branch, MS
02.2022 - Current
- Managed inventory levels to ensure accurate stock availability and reduced discrepancies.
- Coordinated incoming shipments, verifying quantities and conditions against purchase orders.
- Implemented process improvements for receiving workflows, enhancing efficiency and accuracy.
- Trained new staff on standard operating procedures for receiving operations and safety protocols.
Senior Administration Clerk
Technicolor Distribution
Memphis, TN
10.2003 - 10.2020
- Managed daily administrative operations to ensure efficient workflow across departments.
- Coordinated communication between team members and external partners for project updates.
- Streamlined document management processes, enhancing retrieval efficiency and accuracy.
- Developed training materials for new hires, improving onboarding effectiveness and knowledge retention.
- Enhanced team productivity by delegating tasks according to individual strengths and skillsets.
- Boosted overall accuracy, ensuring all documentation was completed in a timely manner and thoroughly reviewed for errors.
Education
Computer And Information Systems
Northwest Mississippi Community College
Senatobia, MSHigh School Diploma -
Greenwood High School
Greenwood, MSSkills
- Data entry proficiency
- Microsoft office proficiency
- Continuous improvement
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Strong work ethic
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Punctual and reliable
- Multitasking Abilities
- Excellent communication
Timeline
Gate Keeper
Milwaukee Tool
02.2022 - Current
Recieving Clerk
Milwaukee Tool
02.2022 - Current
Senior Administration Clerk
Technicolor Distribution
10.2003 - 10.2020
Computer And Information Systems
Northwest Mississippi Community College
High School Diploma -
Greenwood High School