Robert Marquez
Phoenix,AZ
Summary
Results-driven customer service professional with strong communication and active listening skills. Proven ability to thrive in high-pressure environments while maintaining a commitment to excellence. Proficient in American Sign Language (ASL) and experienced in utilizing hearing aids to enhance communication effectiveness. Demonstrates a collaborative spirit, consistently achieving team goals through efficient task execution.
Overview
3
3
years of professional experience
Work History
Gate Keeper
Damco Distribution Services
Santa Fe Springs, CA
09.2024 - 01.2025
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Greeted visitors and directed them to the appropriate personnel or department.
- Assisted with administrative tasks as required such as filing documents, photocopying.
- Maintained visitor logs and monitored access control systems.
- Greeted customers, answered general questions and directed to appropriate locations.
Grocery Stocker
Grocery Outlet Bargain Market
Downey, CA
01.2022 - 04.2024
- Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Lifted materials of varied weights on regular basis.
- Reported any damaged goods or out-of-date items immediately to management personnel.
- Loaded and unloaded delivery vehicles to maintain inventory.
- Ensured cleanliness and orderliness of the unloading area to maintain a safe working environment.
Education
High School Diploma -
Downey High School
Downey, CA06-2023
Skills
- Strong work ethic
- Good communication
- Stress tolerance
- Language proficiency
- Customer service
- Follow-up communications
- Active listening
- American Sign Language learner
- Employment of hearing aids
- Team worker
- Accomplish work when needed
Languages
Spanish
Limited
Timeline
Gate Keeper
Damco Distribution Services
09.2024 - 01.2025
Grocery Stocker
Grocery Outlet Bargain Market
01.2022 - 04.2024
High School Diploma -
Downey High School
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