Shanta Ramson
Bowie,Maryland
Summary
Ambitious pre-med student with a strong passion for kinesiology and collaborative teamwork. Demonstrates exceptional communication and interpersonal skills, effectively contributing to team dynamics while maintaining a high level of independence in tasks. Aiming to leverage academic knowledge and teamwork experience in a dynamic healthcare environment.
Overview
5
5
years of professional experience
Work History
Server
Smokey Bones Bar & Fire Grill
Bowie, Maryland
06.2024 - 08.2024
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Took orders from customers accurately and in a timely manner.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Summer Associate
Department of the Environment, P.G. County, MD
, Maryland
06.2023 - 08.2023
- Developed effective communication skills with diverse customers daily.
- Developed leadership and management skills
Team Member
Chick-fil-A
Bowie, MD
06.2021 - 08.2023
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Assisted in training new employees on proper procedures for serving food items and drinks.
Host
The Park at 14th
Washington, DC
06.2019 - 08.2019
- Greeted guests during brunch events
- Coordinated & scanned Brunch reservations when guests arrived
- Assisted in distributing credentials to guests for accurate ID sequencing
- Assisted concierge staff to escort guests to reserved seating
- Assisted the General Manager with administrative duties
Education
Bachelors Degree - Kinesiology
University of Maryland
College Park05.2027
High School Degree -
Bowie High School
Bowie, Maryland05.2023
Skills
- Effective Organizational Skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-Oriented Multitasking
- Flexible in response to changing project needs and environment
Affiliations
Healthcare Intern: Homeless 4 Hearts Organization, College Park, MD 09/2023- Current
- Provided regular health assessments at homeless shelter weekly, measured blood pressure and heart rate gaining clinical hours and patient care experience
Spring Term Intern: Maryland Family Resource, Hyattsville, MD 03/2019- 05/2019
- Managed calendars, scheduled appointments, and arranged meetings and conferences
- Prepared and distributed reports, presentations, and other materials
- Handled confidential documents and maintained their proper organization
- Coordinated travel arrangements and accommodations for executives and guests
Timeline
Server
Smokey Bones Bar & Fire Grill
06.2024 - 08.2024
Summer Associate
Department of the Environment, P.G. County, MD
06.2023 - 08.2023
Team Member
Chick-fil-A
06.2021 - 08.2023
Host
The Park at 14th
06.2019 - 08.2019
Bachelors Degree - Kinesiology
University of Maryland
High School Degree -
Bowie High School
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