Grace Robertson
Barrier Island Brewery
Brunswick,USA
1
Certification
9
years of professional experience
Licensed Esthetician with a passion for aesthetics, skincare, and sales. With over 10 years of customer service experience, I have developed strong communication and relationship-building skills through working directly with customers in fast-paced environments. While earning my esthetics license, I discovered a strong interest in aesthetic sales and professional skincare products. I am excited to combine my knowledge of skincare with my passion for customer service and helping people find solutions that fit their needs.
Work History
Server
5 Years- Developed lasting relationships with guests, contributing to repeat business and customer loyalty.
- Built strong relationships with guests by providing personalized service and creating positive customer experiences.
- Managed multiple customer interactions simultaneously while maintaining professionalism, accuracy, and attention to detail in a fast-paced environment.
- Assisted in training new team members on customer service standards, menu knowledge, and daily operations.
Server
2 Years 9 Months- Built strong relationships with guests, encouraging repeat visits and positive customer experiences.
- Assisted in onboarding and training new employees, helping maintain service quality and team consistency.
Server
1 Year 3 Months- Delivered attentive customer service while managing multiple priorities in a fast-paced environment.
- Collaborated with team members to ensure efficient service and a positive guest experience.
Hostess
1 Year 1 Month- Served as the first point of contact for guests, creating a positive and welcoming experience.
- Coordinated reservations and seating arrangements while maintaining organization and guest satisfaction.
Education
General - High school diploma
Esthetics Program Graduate
Skills
Exceptional customer service
Effective organizational skills
Conflict resolution
Customer relationship building
Adaptability
Customer retention
Client engagement
Product knowledge
Upselling
Customer expectation management
Time management
Attention to detail
Communication skills
Team collaboration
Certification
Licensed Esthetician
Timeline
Server
Barrier Island Brewery
06.2021 - CurrentRead More
Server
Mallory Street Cafe
05.2019 - 08.2020Read More
Server
Brogens North
08.2018 - 05.2021Read More
Hostess
Nazzaros Italian
08.2017 - 09.2018Read More
Glynn Academy
General from High school diploma
Read More
Elan Preparatory School of Esthetics
Esthetics Program Graduate
Read More
Additional Information
- Georgia Licensed Esthetician
- Authorized to work in the US for any employer
- Open to travel and relocation
- Passionate about skincare, aesthetics, and professional beauty products
- Interested in aesthetic sales and brand representation