Shanta Slaton
Senoia
Summary
Results-driven Health Education professional with expertise in managing the design, development, and delivery of training programs aligned with organizational goals. Skilled in ensuring curriculum accuracy, selecting effective training methods, and establishing measurable learning objectives that drive learner success. Experienced in leading trainers, evaluating program effectiveness, and applying adult learning principles to enhance engagement and outcomes. Proven ability to manage complex program plans, including scope, timelines, and resource forecasting, while conducting needs assessments to address performance gaps. Adept at analyzing training data, implementing best practices, and leveraging industry research to continuously improve training strategies and program effectiveness.
Overview
16
16
years of professional experience
Work History
Design and Delivery Consultant II
Kaiser Permanente
Atlanta
05.2022 - Current
- Oversaw health education initiatives, aligning program scope and targeted outcomes with overall goals to enhance program effectiveness.
- Assists with the design and development of training programs by supporting curriculum creation, ensuring content accuracy, and helping resolve issues. Contributes to selecting training methods, developing and updating training materials, and aligning learning objectives with business goals. Supports implementation of training initiatives and provides recommendations to improve program effectiveness.
- Supervises and manages the schedules of the health education department's instructors, dieticians, and wellness coaches for Healthy Living Classes.
- Coordinated care by facilitating referrals, scheduling appointments, conducting outreach for clinical programs related to preventative medicine and chronic conditions, and carrying out patient care plans.
- Played an instrumental part in driving various initiatives, including; Execution of regional disease management and population care work plans to achieve overall goals and health education goals while ensuring completion of intermittent milestones; and Creation of workflows, guidelines, educational tools, and training materials to bolster clinical practices, services, operations, and patient care delivery across different settings.
- Led health education work plans by conducting weekly huddles, tracking tasks, and ensuring timely completion of status reports to maintain project momentum.
- Work with departmental program managers and/or workgroups to deliver regularly scheduled updates on progress regarding health education initiatives and communicate potential issues that may impact established timelines.
- Ensure quality control of content and delivery of existing and future patient education tools within the health education class environment.
- Executed and collected performance data to inform quality improvement (QI) projects, contributing to enhanced program delivery.
Licensed Practical Nurse (LPN)
Kaiser Permanente
06.2011 - 05.2022
- Delivered clinical nursing services including managing care and well-being of designated patients.
- Assisted in preventive care measures, early interventions, and continuous health education, supporting quality care management.
- Exhibited clinical expertise as a key member of the Emergency Care Team, offering support to physicians and registered nurses.
- Maintained Quality Improvement Department standards and contributed to process improvements to enhance quality outcomes.
- Displayed proficiency in facilitating training in both pediatric and adult medicine with a solid understanding of relevant Medicaid program rules and regulations concerning patient care as well as handling Georgia Registry of Immunization Transactions and Services (GRITS) entries and concerns.
- Administered vaccines for children during immunization clinics.
- Made key contribution to the process of interviewing, selecting, orienting, and training new team members.
- Monitored electronic messages from patients and physicians through KP.org. email.
Front Office Manager
Southwest Medical Center
City
01.2010 - 12.2010
- Supervised front office staff, delivering training and support to improve individual and team performance.
- Managed front desk operations, facilitating efficient patient check-in and appointment scheduling.
- Coordinated cross-department communication to enhance patient flow and service delivery.
- Implemented office policies and procedures to improve operational efficiency and compliance.
Education
Bachelor of Science - Healthcare Management, Minor in Healthcare/Service Coordination
University of Colorado
Colorado Springs, COAssociate Applied Science -
Perimeter College at Georgia State University
Atlanta, GALicensed Practical Nurse -
West Georgia Technical College
La Grange, GAMedical Assistant -
Georgia Medical Institute
Atlanta, GASkills
- Instructional design
- Content development
- Data analysis
- Workflow optimization
- Onboarding processes
- Microsoft Office Suite
- Excel
- PowerPoint
- Outlook
- OneNote
- Problem solving
Earlier Career
Southwest Medical Center, City, GA, Front Office Manager
Qualifications Summary
Service-focused, dedicated, and proactive professional, offering extensive experience in managing a team of healthcare professionals, ensuring high-quality patient care, and optimizing healthcare processes. Adept at improving patient outcomes, enhancing operational efficiency, and fostering a collaborative and positive work environment. Highly effective at overseeing and maintaining processes to meet health standard and guidelines. Equipped with exceptional organizational skills in keeping patient records, identifying necessary treatment, and administering medications. Known for strong background in healthcare, excellent leadership skills, and the ability to navigate and optimize virtual care technologies.
Activities
- Member, Nurse Retention Workgroup
- Employee Council -Co Lead
Timeline
Design and Delivery Consultant II
Kaiser Permanente
05.2022 - Current
Licensed Practical Nurse (LPN)
Kaiser Permanente
06.2011 - 05.2022
Front Office Manager
Southwest Medical Center
01.2010 - 12.2010
Bachelor of Science - Healthcare Management, Minor in Healthcare/Service Coordination
University of Colorado
Associate Applied Science -
Perimeter College at Georgia State University
Licensed Practical Nurse -
West Georgia Technical College
Medical Assistant -
Georgia Medical Institute