Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanta Thomas

Washington

Summary

Dedicated and sales driven individual. 10+ years experience in retail sales and customer service . Skilled in building rapport with customers and teams, ensuring high levels of satisfaction and loyalty.

Overview

10
10
years of professional experience

Work History

Sales Associate

LoveSac
11.2023 - Current
  • Delivered exceptional customer service by guiding clients in selecting furniture that meets their needs and preferences, enhancing customer satisfaction.
  • Achieved sales targets through effective product knowledge and persuasive selling techniques.
  • Engaged customers by providing personalized shopping experiences and addressing inquiries about product features and benefits.

Freelance Makeup Artist

Own Your Wonder
10.2019 - 03.2020
  • Collaborated with clients to create customized makeup looks for weddings, photoshoots, and events.
  • Managed makeup application for over 70+ clients, ensuring satisfaction and enhancing their natural beauty.
  • Conducted workshops to educate clients on makeup techniques and product use, fostering a loyal customer base.

Makeup Artist

MAC Cosmetics
03.2018 - 04.2019
  • Achieved consistently high sales targets by actively engaging with customers, offering personalized recommendations, and upselling products.
  • Maintained a clean and organized workspace while adhering to all safety and sanitation guidelines.
  • Stayed updated on beauty trends and techniques to provide clients with the best services.

Beauty Advisor

Bare Minerals
10.2015 - 02.2017
  • Delivered professional makeup services and managed inventory of products, ensuring prompt restocking to meet client demands.
  • Provided exceptional customer service, assisting clients in selecting products tailored to their individual needs.

Receptionist

Soleil 21 Salon & Spa
09.2014 - 06.2015
  • Maintained a clean and inviting atmosphere while greeting guests and scheduling appointments.
  • Responded promptly to customer inquiries in person, via phone or email; ensuring a positive customer experience.

Education

High School Diploma -

Seed Public Charter School
Washington, DC
01-2013

Skills

  • Strong analytical and critical thinking abilities to anticipate issues, make informed decisions, and implement effective solutions
  • Excellent rapport-building skills with customers and team members, consistently prioritizing customer needs
  • Proven skills in prioritizing tasks and managing time effectively in a fast-paced, dynamic environment
  • Strong ability to leverage product knowledge to engage customers and boost sales independently and collaboratively

Timeline

Sales Associate

LoveSac
11.2023 - Current

Freelance Makeup Artist

Own Your Wonder
10.2019 - 03.2020

Makeup Artist

MAC Cosmetics
03.2018 - 04.2019

Beauty Advisor

Bare Minerals
10.2015 - 02.2017

Receptionist

Soleil 21 Salon & Spa
09.2014 - 06.2015

High School Diploma -

Seed Public Charter School
Shanta Thomas