Summary
To obtain a position utilizing my Medical and Communication Skills in the Healthcare Industry Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Patient Care Representative
Cary Medical Group
4 2019 - Current
- Greeting Patient at Checkout
- Perform office administration tasks; scheduling appointments
- Perform billing services to customers for servers rendered
- Answer and Routing Calls
- Order Office Supplies
- Provide effective Collect and prepare laboratory specimens.
Referral Specialist
Advance Community Health - Raleigh, NC
02.2017 - 03.2019
- Responsible for pre-certification of procedure that require the approval of insurance companies
- Perform office administration tasks; scheduling appointments
- Provided effective communication to other in regards to ordered referrals
- Obtaining medical history, explain treatment and procedures to patients.
Medical Receptionist
Advance Community Health - Raleigh, NC
12.2016 - 02.2017
- Greeting patients upon entering the building
- Perform office administration tasks; scheduling appointments
- Perform billing services to customers for servers rendered
- Making Transaction.
Medical Assistant
Saint Clair Memorial Hospital - Pittsburgh, PA
01.2005 - 01.2012
- Working alongside Physicians to assist them with clinical and administrative duties
- Prepared Treatment Rooms
- Administered Medication as directed.Obtaining medical history, explain treatment and procedures to patients
- Collect and prepare laboratory specimens
- Laboratory specimens.
Education
Associate of Applied Science - Medical Office
Associates - Technology
Skills
EKG
Office administration
CODING
MEDICAL BILLING
Receptionist
MEDICAL RECORDS
Routing
Medical Scheduling
Medical Receptionist
Medical Office Experience
Word Processing
EMR Systems
Patient confidentiality
Sliding Scale Determination
Registration and Scheduling
Certification
Medical Office Insurance and Coding Information and Word Processing, 2016
Timeline
Referral Specialist - Advance Community Health - Raleigh, NC
02.2017 - 03.2019
Medical Receptionist - Advance Community Health - Raleigh, NC
12.2016 - 02.2017
Medical Assistant - Saint Clair Memorial Hospital - Pittsburgh, PA
01.2005 - 01.2012
Patient Care Representative - Cary Medical Group
4 2019 - Current
Central Carolina Community College - Associate of Applied Science, Medical Office
Median School Of Allied Health Careers - Associates, Technology