Years of Medical Service
Melissa Williams
Macon,GA
Summary
Hardworking and reliable Phlebotomist with strong ability in patient care and customer service. Offering medical billing and coding, phlebotomy, EKG experience, point of care testing, new employee training and coaching skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
34
34
1
1
ASPT Phlebotomy Certification
1
1
Green Belt, Lean Six Sigma
1
1
Medical Billing and Coding
Work History
Patient Care Representative
Quest Diagnostics
Macon, GA
09.2002 - Current
- Assisted healthcare providers in managing patient care by providing phlebotomy skills for laboratory testing.
- Developed and maintained quality care systems and standards.
- Assured regulatory compliance and professionalism across patient service.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Verified insurance coverage for all visits to ensure accurate billing procedures were followed.
- Processed patient intake information and updated medical records prior to treatment.
Education
Associate of Science - Medical Insurance Billing and Coding, Phlebotomy
Darton State College
Albany, GA12.1990
Skills
- Quality Assurance
- Medical Coding and Billing
- Medical Terminology
- Healthcare Operations
- Insurance Coverage Verification
- Payment Collection
- Critical Thinking
- Dependable and Responsible
- Data Entry
- PPE Compliance
- First Aid/CPR
- Flexible and Adaptable
- Cultural Awareness
- Multitasking Abilities
- Insurance Coverage Verification
- Payment Collection
- Professional telephone demeanor
- Staff education and training
- Insurance Coverage Verification
- Payment Collection
- Insurance Coverage Verification
- Payment Collection
- Manual Blood Pressures
- EKG
- Halter Monitor
Certification
- ASPT Certification in Phlebotomy
- BLS
- CPR
- Insurance
- Green Belt in Lean Six Sigma
- Quality Assurance
- Medical Billing and Coding
- CNA
Timeline
Patient Care Representative
Quest Diagnostics
09.2002 - Current
Associate of Science - Medical Insurance Billing and Coding, Phlebotomy
Darton State College
- ASPT Certification in Phlebotomy
- BLS
- CPR
- Insurance
- Green Belt in Lean Six Sigma
- Quality Assurance
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