Summary
Overview
Work History
Education
Skills
Denomination
Personal Information
References
Hobbies and Interests
Languages
Timeline
Receptionist
Shantae Gordon

Shantae Gordon

Chatham,MA

Summary

I am a hardworking individual with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience, while being committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations. I am also highly-motivated with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Prep Cook

Landyard Bar and Grill
Harwich, MA
07.2023 - 03.2024
  • Working as a Prep Cook at Landyard Bar and Grill i had to clean and sanitized work areas and equipment to ensure food safety standards.
  • Organized walk-in coolers and freezers according to established guidelines.
  • Maintained records of daily food usage in accordance with health regulations.
  • Discarded spoiled food items immediately following established procedures

Housekeeper

Wychmere Beach Club
Harwich, MA
07.2023 - 09.2023
  • While i worked at Wychmere Beach Club, my job was a housekeeper. I was assigned many tasks in which i had to ensure was followed and complied in the right ways. Some of my roles was to :
  • Cleaned bathrooms, including toilets, tubs, showers and sinks as well as to changed bed linens and towels, cleaned guest rooms and empty trash.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms
  • Returned vacant rooms to occupant-ready status

Campground Attendant

Camp Richardson Resort & Marina
South lake tahoe, California
05.2023 - 06.2023
  • While been a Camp Ground Attendant i was assigned many roles or task. Some of which is listed below:
  • I ensured all visitors followed park rules and regulations regarding noise levels and other activities.
  • I monitored fire pits to ensure safe burning practices were being followed by campers.
  • I conducted regular patrols of the grounds to identify any issues that need attention.

Server

Sandbar Restaurant
Black River, Jamaica
01.2020 - 12.2022

As a Server at the fine dining Sandbar Restaurant, my roles were:

  • I maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • I ensured i provided excellent customer service and that the guests are always satisfied.
  • Ensured that each customer was served courteously, quickly, and efficiently.
  • Upheld high standards of sanitation in accordance with health department regulations.

Customer Service Representative

Juici Patties
Black River, Jamaica
01.2019 - 04.2019
  • While working at juicii Patties i achieved numerous amount of goals being a Customer Service Representative. I Broadened and maintained an extensive network of customers. I interacted with diverse customers on a constant basis,while promoting excellent communication and customer service skills. Being a Customer Service Representative i promoted high customer satisfaction by resolving problems with knowledgeable and friendly service, as well as i developed strong relationships with customers by providing personalized assistance and support.

Office Assistant

Black River Police Station
Black River, Jamaica
08.2018 - 08.2018
  • As a Office Assistant while working at the Black River Police Station i had to greet people, determined their needs and directed them to the appropriate personnel.
  • I provided administrative support to staff members, including copying and scanning documents, filing paperwork.
  • Organized office operations and procedures.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.

Education

Bachelor of Science - Logistics And Supply Chain Management

Caribbean Maritime University
Palisadoes Park, Kingston CSO Jamaica
11-2024

High School Diploma -

ST Elizabeth Technical High School
Santa Cruz, St Elizabeth Jamaica
06-2019

Hopewell Primary School
Hopewell District, WatchWell, ST Elizabeth Jamaica
07-2014

Skills

Communication Skills

Computer Skills

Customer Service Skills

Leadership and Management Skills

Teamwork and Interpersonal Skills

Problem Solving Skills

Denomination

Christianity

Personal Information

  • Date of Birth: 04/18/02
  • Gender: Female
  • Nationality: Jamaican

References

Will be provided upon request

Hobbies and Interests

  • Reading
  • Writing
  • Cooking
  • Travelling
  • Sports
  • Volunteering
  • Trying new cuisines, food,drinks
  • Socializing and meeting new people

Languages

English

Timeline

Prep Cook

Landyard Bar and Grill
07.2023 - 03.2024

Housekeeper

Wychmere Beach Club
07.2023 - 09.2023

Campground Attendant

Camp Richardson Resort & Marina
05.2023 - 06.2023

Server

Sandbar Restaurant
01.2020 - 12.2022

Customer Service Representative

Juici Patties
01.2019 - 04.2019

Office Assistant

Black River Police Station
08.2018 - 08.2018

Bachelor of Science - Logistics And Supply Chain Management

Caribbean Maritime University

High School Diploma -

ST Elizabeth Technical High School

Hopewell Primary School

Shantae Gordon