Shantae johnson
Fort Lauderdale,FL
Summary
Highly motivated individual that can adapt to various situations!
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
DD's Discount Store
Margate, FL
10.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Overnight Stocker
Burlington Coat Factory Department Store
Lauderhill, FL
11.2021 - 01.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked designated items on shelves, end caps and displays.
Retail Sales Associate
Burlington Coat Factoy Department Store
Sunrise, FL
11.2020 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and provided outstanding customer service.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Medical Receptionist
Gaynair Family Medcine
02.2015 - 06.2018
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Associate of Science - EKG TECHNICIAN
Broward College
Fort Lauderdale, FL08-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Reliability and punctuality
- Cash register operation
- Stocking and receiving
- POS system operations
- Appointment scheduling
- Patient scheduling
- Front desk operations
- Patient registration
- HIPAA compliance
- Insurance verification
- HIPAA guidelines
- EMR / EHR
- Documentation
- Medical charting
Timeline
Retail Sales Associate
DD's Discount Store
10.2022 - 01.2023
Overnight Stocker
Burlington Coat Factory Department Store
11.2021 - 01.2022
Retail Sales Associate
Burlington Coat Factoy Department Store
11.2020 - 01.2021
Medical Receptionist
Gaynair Family Medcine
02.2015 - 06.2018
Associate of Science - EKG TECHNICIAN
Broward College