Shantae Reeder
Rexburg,ID
Summary
Dynamic professional with a proven track record in customer service and horseback riding, honed at Bar-t-5. Excelled in creating memorable guest experiences and improving operational efficiency. Skilled in critical thinking and quality leadership, adept at fostering visitor relations and solving complex problems. Achieved significant improvements in guest satisfaction and safety protocols.
Overview
4
4
years of professional experience
Work History
Wrangler
Bar-t-5
06.2024 - 09.2024
- Improved horse handling skills by implementing safe and effective techniques for daily care and training.
- Collaborated with team members to create enjoyable and memorable experiences for all ranch visitors.
- Aided in feeding over 300 guests Nightly.
- Provided memorable experiences for Guests while safely navigating through the forrest in Covered wagons.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Wrangler
Bar-t-5
05.2022 - 09.2022
- Improved horse handling skills by implementing safe and effective techniques for daily care and training.
- Collaborated with team members to create enjoyable and memorable experiences for all ranch visitors.
- Aided in feeding over 300 guests Nightly.
- Provided memorable experiences for Guests while safely navigating through the forrest in Covered wagons.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier
Lowes Home Improvment
09.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Inteframe Component's
09.2020 - 08.2021
- Answered central telephone system and directed calls accordingly
- Resolved customer problems and complaints
- Aggregated and prepared documentation and reports for office meetings, distribution and filing
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Seasonal worker
HM Clause
05.2020 - 08.2020
- Developed advanced understanding of seed corn farm operations, including purchasing needs and labor requirements
- Communicated with coworkers and management to report challenges
- Evaluate harvesting conditions and identify obstacles
Education
High School Diploma - Agriculture Education
Columbia High School
Nampa, ID07-2020
Skills
- Customer Service
- Quality Leadership
- Critical Thinking
- Visitor and Customer Relations
- Problem Solving
- Creative Thinking
- Guest Services
- Horseback Riding
Activities
- I have a passion to help people and my goal in life is to make a difference on someone the way people around me have. This dream has led me to accomplish countless hours of an unpaid internship at Endeavor Elementary School. I was able to work with kids that just needed a little more help.
- I also was voted Captain of my basketball team two years in a row.
- I was awarded, 'The Heart of the Chapter' scholarship in my local FFA chapter due to my kind and outgoing personality.
Timeline
Wrangler
Bar-t-5
06.2024 - 09.2024
Wrangler
Bar-t-5
05.2022 - 09.2022
Cashier
Lowes Home Improvment
09.2021 - 12.2021
Receptionist
Inteframe Component's
09.2020 - 08.2021
Seasonal worker
HM Clause
05.2020 - 08.2020
High School Diploma - Agriculture Education
Columbia High School
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