Shantai Searles
Greenwood
Summary
Goal-oriented Overnight Stocker eager to provide efficient support to sales and customer service teams. Tirelessly keeps merchandise well-stocked and attractively arranged for purchase. Exceeds prescribed standards in work speed and quality.
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Overnight Stocker
Walmart
Greenwood
01.2025 - Current
- I assisted with the store remodeling process.
- We build modular as well as new shelves to store products on.
- Assist with restock shelves, pulling inventory from backroom.
- Organize store to make it customer friendly.
Retail Store Manager
Metro by T-Mobile
Greenwood
11.2021 - 01.2025
- Assist customer with existing and new mobile phone accounts and service plans.
- Meet weekly goals for mobile phones, plans, accessories and activation goals.
Mobile Expert
Metro by T Mobile Authorized Retailer
Greenwood
07.2019 - 11.2021
- Mobile Expert sold phones to previous account holders as well as assist with setup of brand new accounts and activations.
CUSTOMER SERVICE | SYKES
Sykes Enterprise
09.2010 - 09.2018
- Company Overview: Handled Customer Service and Telecommunications for Sykes Enterprise for eight years.
- I handled Customer Service and Telecommunications for Sykes Enterprise for eight years.
- My work experience includes customer service for AT&T, TV packages with DIRECTV, and currently home phone, internet and television services for Frontier all under Sykes Enterprise.
- Handled Customer Service and Telecommunications for Sykes Enterprise for eight years.
Education
GED -
McCormick County Adult Education
McCormick, SC06-2003
High school or equivalent -
Skills
- Cash Handling
- Computer Networking
- Sales
- Telecommunication
- CSR
- VoIP
- Typing
- Store management
- Customer Support
- Customer Care
- Supervising experience
- Cash register
- Store Management Experience
- Team management
- Customer service
- Retail Management
- Retail sales
- Computer skills
- Call Center
- Retail Sales
- Leadership
- Inventory management
- Supply restocking
- Visual merchandising
- Shelf organization
- Product knowledge
- Time management
- Effective communication
- Attention to detail
- Store layout design
- Product merchandising
- Moving merchandise
- Pallet building
- Unloading merchandise
- Stock replenishment
- Cleaning
- Merchandise display
- Moving boxes
- Inventory auditing
- Freight handling
- Workplace cleanliness
- Endcap maintanence
- Safety awareness
- Stockroom maintenance
- Stocking shelves
- Pallet jack operation
- Handheld scanner use
- Label reading
- Product inspection
- Product assembly
- Product rotation
- Able to lift [number] lbs
- Heavy lifting
- Cardboard compacting
- Barcode scanning
- Cardboard management
- Product restocking
- Stocking products
- Inventory counts
- Shipping and receiving
- Merchandising and display
Certification
Driver's license
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Overnight Stocker
Walmart
01.2025 - Current
Retail Store Manager
Metro by T-Mobile
11.2021 - 01.2025
Mobile Expert
Metro by T Mobile Authorized Retailer
07.2019 - 11.2021
CUSTOMER SERVICE | SYKES
Sykes Enterprise
09.2010 - 09.2018
GED -
McCormick County Adult Education