Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Shantal Lazcano

Las Vegas,NV

Summary

Dynamic team leader and problem-solver with a proven track record at Starbucks, Scribeamerica, and Stone Sports Scuba and Swim School. Excelled in fast-paced environments by leveraging exceptional time management and attention to detail, enhancing team productivity and customer satisfaction. Skilled in fostering positive learning and working environments, demonstrated through significant improvements in team efficiency and client engagement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
11.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Medical Scribe

Scribeamerica
10.2023 - 09.2024
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
  • Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.

Swim Instructor

Stone Sports Scuba and Swim School
06.2021 - 08.2021
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.

Education

Bachelor of Science - Applied Health Sciences

University of Nevada, Las Vegas
Las Vegas, NV
05-2026

High School Diploma -

Palo Verde High School
Las Vegas, NV
05-2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Team leadership

Certification

  • Barista Basics Certificate - Specialty Coffee Association (SCA).
  • First Aid/CPR/AED Certification - American Red Cross.
  • Safe Food Handling Certificate - National Restaurant Association.

Languages

Spanish
Native or Bilingual

Timeline

Medical Scribe

Scribeamerica
10.2023 - 09.2024

Barista

Starbucks
11.2021 - Current

Swim Instructor

Stone Sports Scuba and Swim School
06.2021 - 08.2021

Bachelor of Science - Applied Health Sciences

University of Nevada, Las Vegas

High School Diploma -

Palo Verde High School

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Shantal Lazcano