Summary
Overview
Work History
Education
Skills
Additional Information
Professional Development
Career Objective
Timeline
Generic

Shantal Trinidad Soto

Aberdeen,USA

Summary

Dedicated and motivated professional with 9 years of experience in production, healthcare cleaning, and customer-focused roles. Skilled in working with people, resolving workplace situations, and maintaining high standards of quality and safety. Strong background in conflict resolution, teamwork, and organizational skills. Recognized for adaptability, problem-solving, and the ability to remain calm under pressure. Seeking to transition into Human Resources or Administrative roles, leveraging my interpersonal abilities and long-term experience in diverse work environments.

Overview

11
11
years of professional experience

Work History

Knife Worker

Long Prairie Packing
07.2014 - Current
  • 9 years of consistent experience contributing to production and teamwork.
  • Promoted high customer satisfaction by resolving issues with knowledge and friendly service.
  • Collaborated with diverse teams, demonstrating strong people skills and ability to resolve workplace situations.
  • Prioritized and organized tasks to maximize efficiency in fast-paced environments.

Cleaning & Sanitation

CentraCare Hospital
12.2022 - 06.2023
  • Maintained strict cleaning and safety protocols in healthcare environments.
  • Worked directly with hospital staff and patients, applying empathy and communication skills.
  • Assisted in resolving service-related situations with flexibility and professionalism.

Production Packer

Minnesota Fresh
09.2016 - 06.2020
  • Organized packages accurately by type, size, and destination.
  • Assisted in training and mentoring new employees.
  • Resolved issues on the line to maintain quality and productivity.

Education

High School -

Marble Hill High School of International Studies
Bronx, NY

Skills

  • 9 years of experience working in factory environments with people from diverse backgrounds
  • Microsoft Word, Excel, PowerPoint, HRIS (basic knowledge, fast learner)
  • Customer Service & Active Listening
  • Conflict Resolution & Problem Solving
  • Relationship Building & Team Collaboration
  • Organization & Time Management
  • Multicultural Workplace Experience
  • Cleaning & Sanitation Protocols (Healthcare & Industrial)
  • Production Line Operations (Knife & Packaging Experience)
  • Bilingual: English & Spanish

Additional Information

Always willing to work and learn new things every day in the work environment always positive to any situation that arises.

Professional Development

  • Hands-on experience using computer programs for documentation, reports, scheduling, and employee records.
  • Practical orientation in Human Resources tasks such as recruitment support, employee relations, and maintaining organized records.
  • Strong willingness to keep learning, growing, and adapting to new HR systems and processes.
  • Motivated to progress in HR and contribute with both experience and dedication.

Career Objective

To apply my 9 years of experience working with people, resolving situations, and supporting team success to contribute to Human Resources and Administrative functions, helping both employees and organizations achieve their goals.

Timeline

Cleaning & Sanitation

CentraCare Hospital
12.2022 - 06.2023

Production Packer

Minnesota Fresh
09.2016 - 06.2020

Knife Worker

Long Prairie Packing
07.2014 - Current

High School -

Marble Hill High School of International Studies