Shantali U. Poma Ilizarbe
Sterling,VA
Summary
Certified Medical Interpreter with extensive experience in patient scheduling and coordination in different clinical settings. Ready to leverage strong interpersonal skills, healthcare knowledge, and hands-on experience in patient interaction to transition into a Medical Assistant role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Spanish Interpreter/Patient Care Coordinator
Reston Dermatology + Cosmetic Center
09.2023 - Current
- Coordinated and managed a high volume of patient schedules and appointments, ensuring a smooth and efficient workflow.
- Supported healthcare providers by preparing patient charts, verifying insurance information, and ensuring all necessary documentation was complete before visits.
- Assisted medical assistants with patient care when the team was short-staffed, stepping in to take vital signs, organize exam rooms, and support clinical needs.
- Maintained and updated electronic health records (EHR) and assisted in the management of patient data, ensuring HIPAA compliance and data accuracy.
- Conducted initial patient intake processes, including gathering personal information, medical history, and reason for the visit to assist providers in patient assessment.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
Certified Spanish Medical Interpreter
Independent Contractor-Liberty Language Services
02.2023 - 08.2023
- Gained familiarity with a wide range of medical terminology and procedures, adapting communication style to support patients and families with varying levels of health literacy.
- Built effective partnerships with medical staff and physicians, fostering open lines of communication, mutual trust, and collaboration to enhance patient care and streamline clinical operations.
- Facilitate accurate provider-patient communication at hospitals, clinics, and other healthcare-related facilities in the DMV area
- Upheld a high level of professionalism and punctuality at all times, whether in-person or during remote calls, contributing to a reliable and trusted patient experience.
- Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.
Education
High School Diploma -
Herndon High School
Herndon, VA06-2021
Skills
- Effectively manages high-stress situations with a calm, patient-centered approach
- Communication & Interpersonal Skills in Clinical Settings
- Medical Terminology & Charting
- Customer service oriented
Certification
- Qualified Medical Interpreter - The Academy of Interpretation (0nline course)
Timeline
Spanish Interpreter/Patient Care Coordinator
Reston Dermatology + Cosmetic Center
09.2023 - Current
Certified Spanish Medical Interpreter
Independent Contractor-Liberty Language Services
02.2023 - 08.2023
- Qualified Medical Interpreter - The Academy of Interpretation (0nline course)
High School Diploma -
Herndon High School
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