Shantavious Brown
McDonough,GA
Summary
Dedicated healthcare professional with extensive experience at DaVita and Fresenius Medical Center, excelling in patient care and infection control standards. Leveraged strong work ethic and problem-solving skills to enhance workflow efficiency and improve team performance. Proven track record in delivering exceptional customer service and maintaining rigorous safety protocols.
Knowledgeable PCT with 13 years of hands-on experience in hemodialysis, nephrology care and end-stage renal failure treatment. Well-versed in all elements of dialysis, including initiating and terminating treatment, educating patients and maintaining highest standards of sanitation and safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician
DaVita
09.2015 - Current
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
- Performed routine quality control and safety checks on all equipment.
- Safely transported, transferred and positioned patients on chairs for treatment.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Enhanced workflow efficiency with thorough machine maintenance, troubleshooting issues promptly to minimize downtime.
Administrative Assistant
DaVita
09.2022 - 09.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Patient Care Technician
Fresenius Medical Center
04.2012 - 08.2015
- Performed routine quality control and safety checks on all equipment.
- Improved overall staff performance by participating in training sessions, sharing knowledge with colleagues, and fostering a team-oriented work environment.
- Maintained compliance with federal regulations governing dialysis facilities by staying current on industry updates and implementing necessary changes promptly.
- Assisted nurses in monitoring patients during dialysis treatments, ensuring timely intervention for any complications.
- Monitored patient vital signs, lab results and other indicators of health.
Education
High School Diploma -
Kingstree Senior High
Kingstree, SC07-2008
Skills
- Patient observation
- Patient care
- Infection control standards
- Direct patient care
- Patient education
- Teamwork and collaboration
- Strong work ethic
- Customer service
- Problem-solving
- Time management
- Organizational skills
- Self motivation
Certification
- Basic Life Support (BLS) - American Heart Association.
- CCHT - Certified Clinical Hemodialysis Technician
Timeline
Administrative Assistant
DaVita
09.2022 - 09.2024
Patient Care Technician
DaVita
09.2015 - Current
Patient Care Technician
Fresenius Medical Center
04.2012 - 08.2015
- Basic Life Support (BLS) - American Heart Association.
- CCHT - Certified Clinical Hemodialysis Technician
High School Diploma -
Kingstree Senior High
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