Shante DeWise
Philadelphia,PA
Summary
I have 20+ years working with people, being a dynamic professional with a proven track record at Edens Corporation, excelling in team leadership and operational efficiency. Leveraging clear communication and critical thinking, I streamlined workflows, enhancing productivity and customer satisfaction. Committed to fostering collaboration and resolving conflicts, I ensure a harmonious work environment that drives results.
Overview
12
12
years of professional experience
Work History
Warehouse Worker
UPS
1 Hog Island Rd, Philadelphia, PA 19153
09.2021 - 01.2026
- Loaded and unloaded packages, ensuring proper handling and storage procedures.
Supervisor
Edens Corporation
Suburban Station, Philadelphia, PA
07.2016 - 03.2020
- Worked alongside Septa as a third party company with their Septa ambassador program.
- Oversaw daily operations, ensuring compliance with company policies.
- Trained new team members on standard operating procedures and best practices.
- Led team meetings to communicate goals and address challenges
- Oversaw daily operations of the department to ensuring smooth workflow.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solution's.
Cashier
Rite Aid
Philadelphia, PA
02.2014 - 07.2017
- Assisted customers with product inquiries, ensuring high-quality service.
- Stocked shelves and organized merchandise to enhance store presentation.
- Handled returns and exchanges in accordance with company policies.
- Collaborated with team members to maintain a clean and safe environment.
Education
High School Diploma -
Mastery Charter High
35 S 4th Street , Philadelphia PA 19106No Degree - Kinesiology
Temple University
Philadelphia, PASkills
- Clear communication
- Attention to detail
- Problem-solving
- Critical thinking
- Problem resolution
Timeline
Warehouse Worker
UPS
09.2021 - 01.2026
Supervisor
Edens Corporation
07.2016 - 03.2020
Cashier
Rite Aid
02.2014 - 07.2017
High School Diploma -
Mastery Charter High
No Degree - Kinesiology
Temple University