Shante James
Houston,TX
Summary
Dynamic professional with a proven track record in enhancing safety and quality standards across various roles, notably at Amazon. Excelled in hazard identification and fostering team collaboration, achieving significant improvements in workplace safety and production efficiency. Skilled in industrial hygiene and adept at leading teams to exceed production goals.
Overview
19
19
years of professional experience
Work History
Safety Leader
Amazon
Richmond, TX
09.2024 - 10.2024
- Ensured safety compliance with OSHA regulations and company policies.
- Identified potential hazards in the workplace, developed solutions to eliminate or reduce risks.
- Provided guidance to employees on safe work practices, performed job hazard analyses and implemented corrective actions.
- Conducted weekly safety meetings and training sessions for new hires.
- Investigated accidents and incidents, wrote reports and compiled data for management review.
- Developed emergency response plans and procedures to address hazardous situations.
Quality Control Inspector
O Reilly Automotive Inc
Horn Lake, Mississippi
02.2024 - 08.2024
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Performed first article inspection on incoming raw materials.
- Analyzed data from process control systems to identify trends in product quality.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
Blow Mold Machine Operator
Altium packaging
Memphis
03.2022 - 01.2024
- Set up and operate blow molding machines to produce plastic parts or products.
- Adjust machine settings to complete tasks accurately, according to specifications.
- Monitor and adjust production processes or machinery.
- Inspect finished products for defects and measure dimensions using precision instruments.
- Perform routine maintenance on equipment, such as cleaning and lubricating parts.
- Troubleshoot malfunctions in machinery when necessary.
Production Supervisor
Smith and nephew
Memphis, Tennessee
05.2018 - 03.2022
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Ensured safety regulations were followed by all personnel in the production area.
- Trained new staff on production processes and procedures.
- Maintained accurate records of daily production activities.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
Quality Engineering Technician
Jabil
Memphis, TN
09.2014 - 05.2018
- Tested and inspected products to ensure quality standards were met.
- Performed root cause analysis on defective parts and components.
- Maintained records of inspection results and reported any discrepancies to management.
- Developed standard operating procedures for testing processes.
- Monitored production lines for any quality issues or problems with materials.
- Documented test results in accordance with established protocols, including data entry into computer systems.
Production Line Lead
Technicolor
Memphis, TN
11.2008 - 09.2014
- Developed and implemented production line processes to increase efficiency.
- Supervised a team of 10+ employees in the production line area.
- Monitored product quality standards throughout the production process.
- Performed daily inspections and maintenance on machinery, tools, and equipment used on the assembly line.
- Ensured all safety protocols were followed by workers on the production line.
- Assisted with training new hires on proper use of machines and equipment for their job roles.
Call Center Representative
Comcast
Memphis, TN
02.2006 - 11.2008
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
- Attended regular training sessions on updates and changes within the industry or organization.
- Stayed current on relevant product and service offerings as well as competitor pricing models.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Inventory Control Lead
Johnson & Johnson
Memphis, TN
08.2005 - 02.2006
- Ensured compliance with company policies and government regulations related to inventory management.
- Analyzed customer demand data to forecast future needs for ordering purposes.
- Prepared purchase orders based on established reorder points.
- Resolved customer complaints regarding order accuracy or shipment delays in a timely manner.
- Organized physical inventories by performing cycle counts and reconciling differences between actual count and system records.
- Conducted research into cost-saving strategies for purchasing materials and supplies.
Education
Bachelors - Nursing
Tennessee State University
Nashville, TN04-2019
Skills
- Industrial hygiene
- Hazard Identification
- Personal Protective Equipment
- Chemical Handling
Timeline
Safety Leader
Amazon
09.2024 - 10.2024
Quality Control Inspector
O Reilly Automotive Inc
02.2024 - 08.2024
Blow Mold Machine Operator
Altium packaging
03.2022 - 01.2024
Production Supervisor
Smith and nephew
05.2018 - 03.2022
Quality Engineering Technician
Jabil
09.2014 - 05.2018
Production Line Lead
Technicolor
11.2008 - 09.2014
Call Center Representative
Comcast
02.2006 - 11.2008
Inventory Control Lead
Johnson & Johnson
08.2005 - 02.2006
Bachelors - Nursing
Tennessee State University