Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Shante Lewis

Shante Lewis

Indianapolis,IN

Summary

Skilled Cook with a proven track record at Penn Station Subs, adept in grilling and order prioritization. Expertly maximizes customer satisfaction through meticulous food presentation and handling, achieving high accuracy rates during peak periods. Demonstrates leadership by training staff, enhancing kitchen efficiency and food quality.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Cook/lead

Penn Station Subs
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Communicated closely with servers to fully understand special orders for customers.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Speedway Cook

Speedway Gas Station
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Adjusted recipes based on ingredient availability or customer request.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Prepared and served various food items in fast-paced Type environment.
  • Managed opening and closing shift kitchen tasks.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Monitored food quality and presentation to maintain high standards.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Maintained food safety and sanitation standards.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Planned menus for different events, seasons and customer requests.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Suggested actionable improvements to streamline training procedures.

Utility Technician

International Paper
  • Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
  • Answered public questions, concerns and complaints and documented resolution of problems.
  • Used hands or valve operating machines to open and close main valves to perform water main extensions or repairs.
  • Installed, inspected and repaired Type pumps and Type piping systems.
  • Placed warehouse orders to replenish truck and work inventory materials.
  • Monitored raw water supply to detect chemical and biological contaminants.
  • Fulfilled work orders to cut on and cut off service.
  • Monitored above ground oil and water separators to avoid discharge of contaminated water into sewers and ground.
  • Used Software to write procedures for troubleshooting system maintenance and malfunctions.
  • Manually operated water utility filters, pumps, valves, sludge systems and chemical feed systems.
  • Planned and performed preventive maintenance on engines, motors, pumps, controls and chemical feed systems.
  • Observed operation of water pumps, electric motors and chemical feed machines by reading various charts, graphs, gauges and meters.
  • Trained new meter readers to apply best practices and comply with safety procedures.
  • Performed monthly meter tests to determine functionality and reliability.
  • Utilize GPS technology to locate customers accurately and avoid delays.
  • Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
  • Conducted energy audits to identify energy-saving opportunities.
  • Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
  • Educated customers to provide information on energy conservation techniques.
  • Repaired non-functioning meters and tested to verify operational status.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Used Software to transfer collected data to company databases daily.

Sandwich Makier

SUBWAY®Restaurants
03.2015 - Current
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Accurately operated cash register to process customer payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Observed customer purchases in line and differentiated between standard portions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared salads, soups and sandwiches for customers.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Completed milkshakes and ice cream desserts for customers.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Brewed coffee and tea and changed out drink station syrups.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Education

Avon High School
Avon Indiana
08.2014

Skills

  • Ingredients measuring
  • Grilling
  • Food handling
  • Food presentation
  • Order prioritization

Certification

CNA courses were taking 2016 hours

Timeline

Sandwich Makier

SUBWAY®Restaurants
03.2015 - Current

Cook/lead

Penn Station Subs

Speedway Cook

Speedway Gas Station

Utility Technician

International Paper

Avon High School
Shante Lewis