Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Shante Marshall

Rockford,IL

Summary

Dynamic phlebotomist with extensive experience at OSF St. Anthony Medical Center, excelling in venipuncture and quality control. Proven ability to train teams and ensure compliance with HIPAA standards. Adept at processing specimens efficiently while maintaining a compassionate approach to patient care. Committed to enhancing safety and accuracy in all procedures.

Overview

7
7
years of professional experience

Work History

Phlebotomist/ Lab Assistant

OSF St. Anthony Medical Center
Rockford, IL
08.2024 - Current
  • Verified patient information prior to specimen collection.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the training of new phlebotomists.
  • Processed samples accurately and efficiently.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Performed quality control tests on collected specimens.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.

Phlebotomist

Javon Bea MercyHealth Hospital
Rockford, IL
09.2021 - 06.2024
  • Verified patient information prior to specimen collection to ensure accuracy and compliance.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients according to protocol.
  • Executed venipuncture and other blood collection procedures following established standards.
  • Responded promptly to emergency situations, maintaining patient safety and care quality.

Mobile Phlebotomist

Lifescan Labs
Skokie, IL
05.2021 - 07.2021
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Labeled patient samples, double-checking all information for accuracy.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
  • Traveled to over 5 nursing facilities per day to collect blood and urine specimens.

Switchboard Operator

Mercy Health
Rockford, IL
02.2018 - 09.2020
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Alerted staff of emergency information and general announcements using PA system.
  • Completed connections between callers, departments and professionals.
  • Answered up to 400 calls per day in fast-paced environment, transferring callers to appropriate personnel.
  • Provided training and coaching to new PBX operators.

Education

Certificate - Phlebotomy

TK Phlebotomy
Rockford, IL
04.2021

Associate of Applied Science - Medical Assisting

Rockford Career College
Rockford, IL
06.2010

High School Diploma -

Guilford High School
Rockford, IL
06.2005

Skills

  • Sanitation and sterilization
  • Drawing blood
  • Quality control
  • Donor screening
  • HIPAA
  • Team management
  • Clerical
  • Venipuncture techniques
  • Specimen processing
  • Emergency response

Education and Training

other,other,other

Timeline

Phlebotomist/ Lab Assistant

OSF St. Anthony Medical Center
08.2024 - Current

Phlebotomist

Javon Bea MercyHealth Hospital
09.2021 - 06.2024

Mobile Phlebotomist

Lifescan Labs
05.2021 - 07.2021

Switchboard Operator

Mercy Health
02.2018 - 09.2020

Certificate - Phlebotomy

TK Phlebotomy

Associate of Applied Science - Medical Assisting

Rockford Career College

High School Diploma -

Guilford High School

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