Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shante Perkins

Summary

Dynamic Building Manager with a proven track record at FirstService Residential, excelling in property upkeep and conducting thorough inspections. Skilled in safe chemical handling and customer service, I enhanced facility cleanliness and tenant satisfaction through proactive management and effective communication. Committed to creating safe, welcoming environments for residents.

Overview

10
10
years of professional experience

Work History

Building Manager/Janitorial Cleaner

Firstservice Residential
05.2019 - Current
  • Inspect grounds and facilities to identify necessary repairs and/ or cleaning.
  • Conduct regular property inspections to identify potential issues and address them proactively.
  • Manage daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
  • Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.

Head Housekeeper

Five15
01.2018 - 05.2019
  • Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
  • Apartment turns and Maintenance assistance when needed.
  • Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
  • Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.

PCA/Homemaker Aide

Hennepin Home Health Care
11.2014 - 05.2018
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.

Assistant Housekeeping Manager/Hotel Housekeeper

LivInn Hotel
05.2016 - 01.2018
  • Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in guest rooms.
  • Implemented safety protocols to ensure a safe working environment for both staff and guests.
  • Boosted overall hotel ratings in cleanliness categories through consistent attention to detail during room inspections.
  • Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.

Education

No Degree - Coursework Completed As A Medical Office Assistant

Herzing University
Minneapolis, MN

No Degree - Coursework Completed As A Pharmacy Technician

National American University
Minneapolis, MN

High School Diploma -

Patrick Henry High School
Minneapolis
06-2004

Skills

  • Conducting Building Inspections

  • Property Upkeep

  • Bed making proficiency

  • Cleaning techniques

  • Bathroom cleaning proficiency

  • Safe chemical handling

  • Customer service

  • Active listening

  • Data entry

Languages

English
Native or Bilingual

Timeline

Building Manager/Janitorial Cleaner

Firstservice Residential
05.2019 - Current

Head Housekeeper

Five15
01.2018 - 05.2019

Assistant Housekeeping Manager/Hotel Housekeeper

LivInn Hotel
05.2016 - 01.2018

PCA/Homemaker Aide

Hennepin Home Health Care
11.2014 - 05.2018

No Degree - Coursework Completed As A Medical Office Assistant

Herzing University

No Degree - Coursework Completed As A Pharmacy Technician

National American University

High School Diploma -

Patrick Henry High School

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Shante Perkins