Shante Robinson
Charlotte,NC
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
17
17
years of professional experience
Work History
Security Officer
Allied Universal Security Services
02.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Home Health Aide
S&R Health Care
01.2020 - 03.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Provided transportation and appointments management.
Shift Manager
McDonald's
04.2007 - 02.2012
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
No Degree - Business Administration
Tidewater Tech
Norfolk, VA02.2010
High School Diploma -
Hampton High School
Hampton, VA02.2007
Skills
- Background Checks
- File and Records Management
- Theft Prevention Training
- Report Generation
- Shift Work
- Safety and Security
- Drive Vehicles
- Property Patrol
- Foot and Vehicle Patrol
- Security Screening
Timeline
Security Officer
Allied Universal Security Services
02.2022 - Current
Home Health Aide
S&R Health Care
01.2020 - 03.2022
Shift Manager
McDonald's
04.2007 - 02.2012
No Degree - Business Administration
Tidewater Tech
High School Diploma -
Hampton High School
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