Shante T Denham
Oakland,CA
Summary
To obtain a position with a reputable property management company utilizing interpersonal skills and previous property management experience. To obtain a position in the subject matter of criminal justices. Outstanding Master Control Operator maintaining compliance with industry regulations and company standards. Committed employee knowledgeable in computer-based switching and monitoring transmitter logs.
Overview
15
15
years of professional experience
Work History
Parking Control Technician II
City of Oakland
01.2024 - Current
- Participated in root-cause analysis investigations following unexpected events or incidents involving process controls infrastructure.
- Established a culture of continuous improvement by regularly soliciting feedback from operators and utilizing their input to optimize system performance and usability.
- Optimized energy usage by conducting thorough audits of control systems and implementing energy-saving measures.
- Conducted detailed analyses of system failures, developing solutions that minimized future occurrences and improved overall productivity levels.
Parking Enforcement Officer
City of Oakland
04.2018 - Current
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Responded to calls in both routine and emergency situations.
- Wrote and issues citations or warnings to owners of vehicles.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.
- Monitoring use of accessible parking spaces, ensuring availability for individuals with disabilities who require them most urgently.
- Educated public on local parking ordinances and regulations, fostering community awareness and compliance.
Security Officer
Cypress Security
08.2010 - 05.2020
- Responsible for maintaining work areas and office in clean and orderly condition
- Patrol floors, screen visitors, monitor and authorize entrance and departure of employees, visitors and other persons theft and maintain security of premises
- Communication with employees (walkie/talkie)
- Conducts a foot patrol industrial and commercial premises to prevent and detect signs of intrusion & ensure security doors, windows and gates
- Respond to alarms and investigating disturbances
- Courteous and efficient at handling of resident requests and complaints
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of authorized personal notify police or fire department in case of emergency, such as fire or presence of authorized person
- Monitoring cameras in a personal camera room
- Responsible for maintaining a professional appearance and attitude at all times
Patient Provider
In Home Supportive Services IHSS
01.2010 - Current
- Provided Nutritious meals as prepared to patient /cent as directed
- Assists the patient/ client with ambulation/transfers as specified on the PCT care plan
- Performs or assists patients/client with certain treatments and/ or medication which are self administered
- Perform duties as assigned on the PCT care
- Performs or assists the patient/ client in completion of personal hygiene needs which include : bathing, skin care, grooming, dressing, oral hygiene and toilet needs
- Monitors vital signs as outlined in the PCT care
- Assists in maintenance of a health care and safe environment
- Supported needs of 4 residents under long-term care.
Education
Graduate -
Merritt College
Oakland, CA06.2018
Graduate -
Ralph Bunche Academy High School
Oakland 01.2009
High School Diploma -
Oakland High
Oakland 01.2008
Skills
- Ticketing
- Patrol Expertise
- Safety awareness proficiency
- Crime Prevention
- State code ordinance knowledge
- Enforcement processes
- Computer Skills
- Parking Regulations
- Policy Enforcement
- Vehicle Identification
- Law Enforcement Coordination
- Attention to Detail
Awards
Honor Roll, 3.1 - 3.7, 2006-2009
Timeline
Parking Control Technician II
City of Oakland
01.2024 - Current
Parking Enforcement Officer
City of Oakland
04.2018 - Current
Security Officer
Cypress Security
08.2010 - 05.2020
Patient Provider
In Home Supportive Services IHSS
01.2010 - Current
Graduate -
Merritt College
Graduate -
Ralph Bunche Academy High School
High School Diploma -
Oakland High
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