Open To Work
Shantea Foster
RIGHT AT HOME
Fresno,TX
Work Preference
Job Search Status:
Open to workDesired Job Title
Claims ExaminerClaims AdjusterDocument Control SpecialistData Management AnalystRecords AnalystWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation:
Fresno, TX, USOpen to relocation:
NoImportant To Me
Work-life balanceCareer advancementHealthcare benefitsStock Options / Equity / Profit Sharing401k matchPersonal development programsCompany CultureSummary
Dedicated administrative and operations expert committed to fostering strong relationships with clients and multidisciplinary teams. Proficient in streamlining communication, managing competing priorities, and ensuring compliance with policies. Adept at enhancing operational workflows through meticulous documentation and effective scheduling.
11
years of professional experience
7
years of post-secondary education
Work History
Direct Care Staff
2 Years 2 Months- Prioritized empathy in client relations to build strong rapport. and reliability as core components of client interactions.
- Coordinated communication among clients, families, supervisors, and team members to address service needs effectively.
- Organized schedules and daily activities to address evolving needs.
- Maintained confidentiality and dignity while supporting individuals and families to enhance their comfort and trust.
- Promptly identified and resolved issues while adhering to policies, procedures, and safety standards.
- Accurately maintained daily documentation, reports, and activity logs for effective record-keeping.
- Exhibited professionalism to foster trust and respect within the team. and strong interpersonal skills within a service-oriented framework.
Special Education Paraprofessional
9 Years 10 Months- Provided daily support for students, families, and educators to foster a collaborative educational environment.
- Monitored student progress data, maintaining meticulous accuracy and detail orientation.
- Ensured confidentiality of student records and documentation following district protocols.
- Streamlined communication among multidisciplinary teams to enhance service delivery.
- Coordinated meetings and resource scheduling to enhance operational efficiency.
- Utilized computer systems to enter, organize, and retrieve information effectively.
- Created comprehensive reports to support compliance with program requirements.
- Responded promptly to inquiries while upholding professionalism in high-pressure situations.
Education
Bachelor of Science - Educational Studies
Associate of Applied Science - Allied Health
High School Diploma
Skills
Patient support
Administrative support
Scheduling support
Data entry and management
Records management
Electronic records management
Report preparation
Compliance and policy adherence
Microsoft Excel
Word and Outlook
Telephone communication
Cross-functional collaboration
Problem solving
Time management
Multitasking
Customer service
Electronic records management
TAGLINE
PATIENT & FAMILY SUPPORT | DATA & RECORDS MANAGEMENT | SCHEDULING | CUSTOMER SERVICE
ADDITIONAL QUALIFICATIONS
- 10+ years of experience supporting individuals and families within a public educational environment.
- Extensive experience handling confidential information and sensitive documentation.
- Strong written, verbal, interpersonal, and customer service skills.
- Proven ability to work independently and collaboratively.
- Experienced managing competing priorities, frequent interruptions, and time-sensitive responsibilities.
- Strong attention to detail and commitment to accuracy.
- Experience supporting inventory, receiving, order verification, and operational processes.
- Committed to professionalism, confidentiality, safety, and quality service.
Timeline
WESTERN GOVERNORS UNIVERSITY (WGU)
Bachelor of Science from Educational Studies
12.2024 - Current
Direct Care Staff
RIGHT AT HOME
07.2024 - Current
Special Education Paraprofessional
FORT BEND ISD
03.2016 - 01.2026
Sanford Brown College
Associate of Applied Science from Allied Health
06.2010 - 04.2012
William B. Travis High School
High School Diploma
08.2006 - 06.2010