Shantear Martin
Edgefield,SC
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Housekeeping Cleaner
White Gloves
Aiken , SC
10.2023 - Current
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Stocked linen closets with fresh supplies of towels and linens.
- Emptied wastebaskets and replaced liners.
- Transported trash to designated disposal areas.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Maintained a clean work area at all times by sweeping or vacuuming daily.
Supervisor
Amick Farms
Batesburg, SC
06.2016 - 08.2023
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Participated in conferences related to industry trends or organizational developments.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Maintained positive working relationship with fellow staff and management.
Team Leader
Amick Farms
Batesburg, SC
06.2010 - 07.2015
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Conducted regular performance reviews to assess individual team member progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Collaborated with other departments to ensure alignment of goals across teams.
Education
High School Diploma -
Strom Thurmond High School
Johnston, SC06-2004
Skills
- Communication
- Waste disposal
- Restocking supplies
- Restroom detailing
- Safe cleaning with chemicals
- Cleaning methods
- Teamwork
- Hardworking
- Policy Enforcement
- Employee Motivation
- Training and mentoring
- Processes and procedures
- Goal-Oriented
Timeline
Housekeeping Cleaner
White Gloves
10.2023 - Current
Supervisor
Amick Farms
06.2016 - 08.2023
Team Leader
Amick Farms
06.2010 - 07.2015
High School Diploma -
Strom Thurmond High School
Similar Profiles
'Ale'a Ynigues'Ale'a Ynigues
Professional Residential & Business Mover at White GlovesProfessional Residential & Business Mover at White Gloves
Judith JeanJudith Jean
CNA at White GlovesCNA at White Gloves
Nicolas PalleschiNicolas Palleschi
Mover/Installer at White Gloves Moving & InstallationMover/Installer at White Gloves Moving & Installation