Shantel Brown
Beaumont,TX
Summary
I am a very educated and hard working person. I can adapt to company policies and procedures and or any changes. I catch on to what duties that are needed to be done by me quickly. I have great customer service and team working skills. I am an admirable person with a a good personality. I can be a great asset for companies.
Overview
16
16
years of professional experience
Work History
Caregiver
SYNERGY HomeCare
Beaumont, TX
09.2023 - 10.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Manager
Rao's Bakery
Beaumont, TX
12.2016 - 08.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
Assistant Manager
HEB Grocery Store
Beaumont, TX
03.2009 - 11.2016
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Education
Certificate - Medical Assisting
Texas Healthtech Institute
Beaumont, TX01-2025
High School Diploma -
Ozen High School
Beaumont, TX06-2010
Skills
- Stress management techniques
- Effective communication abilities
- Patient Care & Companionship
- Problem-solving capabilities
- Teamwork Skills
Timeline
Caregiver
SYNERGY HomeCare
09.2023 - 10.2024
Manager
Rao's Bakery
12.2016 - 08.2023
Assistant Manager
HEB Grocery Store
03.2009 - 11.2016
Certificate - Medical Assisting
Texas Healthtech Institute
High School Diploma -
Ozen High School