Shantel Clark
Grand Prairie,TX
Summary
Distinguished regulatory compliance coordinator poised to become an invaluable asset to the organization. I’m a dedicated professional who brings a personalized touch to my role. My passion for regulatory excellence combined with effective communication and organizational efficiency makes me not only an asset but a driving force behind the organization’s journey toward sustained success as an HR Specialist.
Overview
9
9
years of professional experience
Work History
Regulatory Compliance Coordinator
Southwest Airlines
Dallas, TX
03.2022 - Current
- Maintain and file records related to regulatory compliance.
- Track the completion of corrective action plans following non-compliance cases.
- Participate in meetings with regulatory officials when required.
- Review existing policies, procedures, and practices for adherence to HR standards.
- Show initiative by making improvements to work processes and helping to train others.
Talent Acquisition Specialist
Southwest Airlines
- Conducted initial phone screens of potential candidates.
- Reviewed resumes, applications, and other documents submitted by applicants.
- Coordinated interviews between hiring managers and prospective employees.
- Maintained applicant tracking system records and updated candidate information as needed.
- Developed and maintained relationships with hiring managers to understand their talent needs.
ABA Therapist
Speech Connections LLC.
Spring Lake , North Carolina
07.2021 - 03.2022
- Performed behavioral interventions to teach communication, social, and daily living skills and reduce problematic behaviors in home, community, and school settings.
- Documented critical incidents and coordinated proper responses to identified issues.
- Maintained confidentiality through stringent handling of charts and data.
- Assembled, maintained, and analyzed data gathered during student sessions, completed daily treatment logs and consistently submitted timely written and verbal progress reports.
- Consulted supervising BCBA to assist in treatment implementation on difficult patients.
Foster Care Case Manager
CPP Epworth Children and Family Services
St. Louis , MO
07.2019 - 07.2021
- Developed a system of organization to keep detailed client and case contact and activity records.
- Coordinated referrals and program resources for 20 guardians and children monthly.
- Identified and supported continuous improvement efforts with supervisors.
- Researched story background information to provide complete and accurate information.
- Created program activities, agendas, and budgets based on client requirements.
- Reviewed parent and child information and records to check matches and eligibility.
- Conducted visitations each month to assess the well-being and environmental conditions of each child.
- Conducted parent and child visits
- Scheduled meetings with possible parents to establish eligibility for foster care.
Office Secretary
South Central College
Mankato, MN
08.2014 - 08.2016
- Arranged conference room set-ups for the day, placing requested equipment and supplies in appropriate rooms.
- Greeted incoming guests, accepted payments, reviewed tickets, and directed them to facility locations.
- Provided customers with samples and product demonstrations.
- Managed content schedules and calendars to ensure an adequate level of new, relevant information and on-time delivery.
Education
Master of Science - Psychology
Regent University
Virginia Beach, VA12.2021
Bachelor of Arts - Communication Studies (Organization Communication)
Regent University
Virginia Beach, VA12.2018
Skills
- Team player
- Customer Service
- Verbal and Written Communications
- Human Resources Support
- Detail Oriented
- Analytical
- Administration
- Data Gathering
- Critical Thinking
- Report Analysis
- Audit
- Federal Laws and Regulations
- Report Writing
- Microsoft Office 365
- Workday
- ICIMS
- Sharepoint
- Qualtrics
- Applicant Tracking Systems
Timeline
Regulatory Compliance Coordinator
Southwest Airlines
03.2022 - Current
ABA Therapist
Speech Connections LLC.
07.2021 - 03.2022
Foster Care Case Manager
CPP Epworth Children and Family Services
07.2019 - 07.2021
Office Secretary
South Central College
08.2014 - 08.2016
Talent Acquisition Specialist
Southwest Airlines
Master of Science - Psychology
Regent University
Bachelor of Arts - Communication Studies (Organization Communication)
Regent University
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