Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ecilda Andrade

New Bedford,MA

Overview

15
15
years of professional experience
1
1
Certification

Work History

Coordinator

Housing Opportunity Unlimited
07.2022 - 01.2023
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Family Support Worker

New Bedford Housing Authority
01.2022 - 06.2022
  • Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
  • Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
  • Developed strong rapport with clients, fostering trust necessary for effective intervention.
  • Strengthened families'' resilience through crisis intervention, counseling, and referral services.

Onsite Coordinator

Masis Staffing Solutions
05.2020 - 01.2022
  • Managed relationships with key stakeholders, cultivating trust and promoting a collaborative approach to problemsolving.
  • Supported business development initiatives by preparing proposals, presentations, and other marketing materials as needed.
  • Conducted performance evaluations for onsite staff members, providing constructive feedback that led to continuous improvement within the team.
  • Optimized inventory management practices to minimize waste while maintaining adequate stock levels for uninterrupted operations.

Interpreter

Baystate Interpreters
04.2019 - 05.2020
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.

Front Desk Receptionist

United Way Family Resource Center
03.2016 - 06.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Receptionist

New Bedford Community Health Center
02.2008 - 03.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

New Bedford High School
New Bedford, MA
06.1984

Skills

Customer Service

Data Entry

Work Planning and Prioritization

Interpreting

Schedule Coordination

Staff Management

Certification

Certified interpreter in Portuguese, Spanish and Cape Verdean Creole

Languages

Spanish
Full Professional
Portuguese
Full Professional

Timeline

Coordinator

Housing Opportunity Unlimited
07.2022 - 01.2023

Family Support Worker

New Bedford Housing Authority
01.2022 - 06.2022

Onsite Coordinator

Masis Staffing Solutions
05.2020 - 01.2022

Interpreter

Baystate Interpreters
04.2019 - 05.2020

Front Desk Receptionist

United Way Family Resource Center
03.2016 - 06.2018

Receptionist

New Bedford Community Health Center
02.2008 - 03.2016

High School Diploma -

New Bedford High School

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Ecilda Andrade