Shantel Ingwe
Parkville,MD
Summary
Hardworking medical laboratory technologist bringing seven (7) years of expertise in microbiology, chemistry and hematology testing needs. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and lab areas in alignment with regulatory guidelines. Knowledgeable laboratory professional skilled in all facets of medical laboratory testing. Familiar with TJC, OSHA and FDA guidelines. Quality-driven team player with accuracy-focused and efficient approach, offering seven years of industry expertise.
Detail-oriented medical laboratory technologist that is well-versed in performing tests such as urinalysis, blood gasses and blood smears.
Highly organized and diligent with systematic approach to handling specimens and conducting assessments. Ready to bring seven years of related experience to challenging new role. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure a laboratory technologist position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Medical Laboratory Technologist
Ministry Of Health
Lusaka, Zambia
01.2019 - 04.2023
- Facilitated smooth laboratory operations through proactive troubleshooting and maintenance of sophisticated equipment.
- Maintained a safe work environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Reduced sample contamination risks by adhering to strict protocols in the preparation and handling of specimens.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Processed patient specimens according to priority and documented results.
- Collaborated with interdisciplinary healthcare teams for improved patient outcomes, sharing critical lab findings and insights.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Ensured compliance with regulatory standards, participating in regular audits and maintaining up-to-date documentation.
- Optimized workload distribution among team members, ensuring timely completion of tasks without compromising quality.
- Increased diagnostic accuracy through meticulous attention to detail during testing procedures and data analysis.
- Enhanced interdepartmental collaboration by actively participating in hospital-wide committees focused on patient care improvement initiatives.
- Streamlined communication among colleagues by developing clear reporting templates for test results.
- Kept laboratory in compliance with applicable guidelines and laws.
- Boosted patient satisfaction by providing timely and accurate results, contributing to better-informed treatment plans.
- Aided clinicians in diagnosing rare conditions through precise execution of specialized tests upon request.
- Provided comprehensive training for new staff, fostering a supportive learning environment for skill development.
- Stayed current with industry advancements through regular attendance at professional conferences and workshops, applying learnings to daily practice.
- Implemented cost-saving initiatives through prudent resource management and waste reduction strategies in the lab setting.
- Served as a reliable resource for colleagues and hospital staff by diligently maintaining knowledge of relevant diagnostic tests, procedures, and best practices.
- Enhanced laboratory efficiency by streamlining specimen processing and implementing effective quality control measures.
- Supported successful clinical trials by efficiently managing study-related laboratory tasks and ensuring data integrity.
- Promoted a culture of continuous improvement within the laboratory team by leading regular performance reviews and goal-setting sessions.
- Contributed to the identification of disease outbreaks by accurately performing epidemiological testing on various samples.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Recorded and maintained accurate data to facilitate tracking of results.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Participated in laboratory audits and assessments to maintain compliance and improve results.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Operated highly specialized laboratory equipment to process specimens.
- Enforced quality control protocols to maintain accuracy of test results.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Prepared reports to document laboratory results and findings.
- Identified and troubleshot technical issues related to laboratory procedures.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Evaluated and interpreted laboratory results to determine diagnoses.
Medical Laboratory Technologist
University Of North Carolina At Chapel Hill
Zambia
01.2017 - 04.2018
- Maintained a safe work environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Facilitated smooth laboratory operations through proactive troubleshooting and maintenance of sophisticated equipment.
- Reduced sample contamination risks by adhering to strict protocols in the preparation and handling of specimens.
- Processed participants' specimens according to priority and documented results.
- Collaborated with interdisciplinary healthcare teams for improved patient outcomes, sharing critical lab findings and insights.
- Ensured compliance with regulatory standards, participating in regular audits and maintaining up-to-date documentation.
- Increased diagnostic accuracy through meticulous attention to detail during testing procedures and data analysis.
- Streamlined communication among colleagues by developing clear reporting templates for test results.
- Boosted clinical trial participants' satisfaction by providing timely and accurate results, contributing to better-informed treatment plans.
- Enhanced laboratory efficiency by streamlining specimen processing and implementing effective quality control measures.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Followed safety protocols to maintain safe and secure laboratory environment.
Laboratory Supervisor
Tropical Diseases Research Center And ICAP
Zambia
11.2016 - 12.2016
- Maintained equipment and facilities in good working order.
- Mop up run of the PHIA project on participants that weren't tested.
Laboratory Supervisor for Mobile Lab Unit
TDRC And ICAP
Lusaka, Zambia
12.2015 - 12.2016
- Reduced turnaround time for test results by optimizing workflows and laboratory procedures.
- Mentored junior staff members to foster professional growth, skill development, and career advancement opportunities.
- Maintained equipment and facilities in good working order.
- Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
- Worked closely with quality assurance teams to address and resolve any discrepancies or concerns related to laboratory processes, data, or results.
- Managed allocated fuel budget effectively by monitoring expenses, identifying cost-saving opportunities.
- Increased productivity with effective resource allocation, maximizing the use of available personnel and equipment.
- Created quality control reports on monthly basis.
- Ensured accuracy in testing by maintaining rigorous quality control standards and regularly calibrating equipment.
- Established a safe working environment by enforcing strict adherence to safety protocols and guidelines.
- Implemented preventive maintenance schedules for laboratory equipment, resulting in reduced downtime and repair costs.
- Developed strong working relationships with other departments, ensuring seamless integration of laboratory services within the larger organizational ecosystem.
- Prepared employee schedules according to individual needs and skills, as well as coverage requirements.
- Promoted collaboration among team members through regular meetings, open communication channels, and team-building activities.
- Investigated and resolved issues related to laboratory processes and procedures.
- Recorded and interpreted laboratory results to present to senior colleagues.
- Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Monitored and documented safety standards to verify compliance.
Medical Laboratory Technologist
Tropical Diseases Researcg Center
Ndola, Zambia
09.2016 - 11.2016
- Facilitated smooth laboratory operations through proactive troubleshooting and maintenance of sophisticated equipment.
- Maintained a safe work environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Reduced sample contamination risks by adhering to strict protocols in the preparation and handling of specimens.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Processed patient specimens according to priority and documented results.
- Collaborated with interdisciplinary healthcare teams for improved patient outcomes, sharing critical lab findings and insights.
- Utilized expertise in chemistry, and hematology to help with diagnosis of medical issues in participants.
- Ensured compliance with regulatory standards, participating in regular audits and maintaining up-to-date documentation.
- Optimized workload distribution among team members, ensuring timely completion of tasks without compromising quality.
- Enhanced laboratory efficiency by streamlining specimen processing and implementing effective quality control measures.
- Supported the first phase of the Sondashi clinical trial by efficiently managing study-related laboratory tasks and ensuring data integrity.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
Education
Bachelor Of Science - Public Health
University of Lusaka
Lusaka, Zambia05.2021
Associates Degree - Biomedical Sciences
Ndola College of Biomedical Sciences
Ndola, Zambia09.2014
Skills
- Specimen Collection
- Quality Control Management
- Hematology analysis
- Parasitology Identification
- Result Reporting
- Laboratory Equipment Maintenance
- Training and mentoring
- Adaptable to change
- Clinical Microscopy
- Serology Techniques
- Blood Bank Operations
- Microbiology Techniques
- Laboratory safety protocols
- Quality Assurance Controls
- Patient confidentiality
- Infection control measures
- Molecular diagnostics
- Data Interpretation
- Clinical Laboratory Testing
- Chemistry analysis
- Quality Control Procedures
- Equipment Calibration
- Laboratory Information Systems
- Document Management
- Chemistry testing
- Critical Thinking
- Blood Sample Testing
- Reagent Preparation
- Analytical Thinking
- Decision-Making
- Complex Problem-Solving
- Good Laboratory Practices (GLP)
- Disease Research
- Detail Oriented
- Flexible Schedule
- Relationship Building
Timeline
Medical Laboratory Technologist
Ministry Of Health
01.2019 - 04.2023
Medical Laboratory Technologist
University Of North Carolina At Chapel Hill
01.2017 - 04.2018
Laboratory Supervisor
Tropical Diseases Research Center And ICAP
11.2016 - 12.2016
Medical Laboratory Technologist
Tropical Diseases Researcg Center
09.2016 - 11.2016
Laboratory Supervisor for Mobile Lab Unit
TDRC And ICAP
12.2015 - 12.2016
Bachelor Of Science - Public Health
University of Lusaka
Associates Degree - Biomedical Sciences
Ndola College of Biomedical Sciences